Pinecone

juliesg

How do I withdraw the money that I've earned also is there a minimum amount. thanks

Meadows

When logged in on the Members page it shows the following:

Welcome, *******. This is your personal profile page where you can update your personal information and view your compensation history and redeem your points.

U p d a t e Y o u r P r o f i l e New email address? Moving? Update your Profile here. It is very important to make sure we have your correct email and mailing address in order to contact you about new surveys.

V i e w S u r v e y H i s t o r y Here you can view your payment history for paid surveys that you have completed.

Y o u r C u r r e n t S u r v e y s
You do not have any assigned surveys at the moment.

R e d e e m Y o u r P o i n t s
Click here you to redeem or view your points, or browse our catalogue!



Copyright © PineCone Research

Click Redeem my Points and select what you have enough credits for! Minimum is £3 for PayPal

juliesg

Thanks for that on mine i haven't got redeem your points

Meadows

juliesg wrote: »

Thanks for that on mine i haven't got redeem your points

Have you yet accrued points? Even if you do a survey until they send an email to say you have points then you received no credit for any survey done! As soon as your survey has been accepted and credited (email to say you have credits) then you can claim a PayPal payment or save credits for higher rewards).

juliesg

I'm not sure when i go into view your survey history there 2 lots of £3 there

Meadows

juliesg wrote: »

I'm not sure when i go into view your survey history there 2 lots of £3 there

Have you had emails to say you have been credited for them?



Dear ***,

Thank you for your participation in survey ****-***.

Your account has been updated with your reward points. To check or redeem your rewards, please login to your Member profile on the Pinecone website ([URL="wlmailhtml:{46B808D4-B6ED-450C-BAD2-44F58A6930DD}mid://00000064/!x-usc:http://www.pineconeresearch.co.uk/"]http://www.pineconeresearch.co.uk[/URL]) and click on Redeem My Points.

Should you have any queries, please click on the Contact Us link from within the redemption site or email Karen Scott ([URL="wlmailhtml:{46B808D4-B6ED-450C-BAD2-44F58A6930DD}mid://00000064/!x-usc:mailto:scott@pineconeresearch.co.uk"]scott@pineconeresearch.co.uk[/URL]).

Pinecone Rewards HQ

This email is sent on behalf of BI WORLDWIDE Limited, a company registered in England and Wales under Company Number 01445905 whose registered office is at 1 Vantage Court, Tickford Street, Newport Pagnell, MK16 9EZ.

This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of BI WORLDWIDE. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error and destroy this email and any attachments.

If you have received notification of reward points you should have the option to redeem, if you have and this option does not show on your page try another browser or contact Pinecone!

juliesg

No I haven't I look out for them thanks for you help xx

Meadows

It can be a few days to over a week when you get notification of rewards after a survey you did was accepted. If it has been longer than this then drop them an email, they are usually quick to respond to any queries.

martyn4764

On the other hand, I've never received an email like Meadows has posted; the LVs used to just arrive, now a Paypal payment just turns up after a couple of days.

Meadows

martyn4764 wrote: »

On the other hand, I've never received an email like Meadows has posted; the LVs used to just arrive, now a Paypal payment just turns up after a couple of days.

Under the new scheme (a few months old now) you have to select your own rewards, they are no longer automatically sent.

Welcome to the Points Plus program!

This new plan provides additional flexibility for your payment redemption. The points you receive for each survey completed can be redeemed for voucher/PayPal or for items from our website. The value of the points will be equivalent to the payment you currently receive.

You will have the option to redeem your points for merchandise after completion of one study or to save the points to redeem a larger item from the website. If you choose the payment option you are able to do the same. You can redeem your payment after one survey or you can accumulate points over a period of time and redeem them for a larger payment at a later time.

19/03/2013

Dear Panellist,

You will now have the ability to redeem points for rewards or continue to receive vouchers with the cash-out option.
To learn more about your rewards, you may follow the attached link. https://www.pineconeresearch.co.uk/FAQ_Points.htm

Have a great day!

Karen Scott

martyn4764

Strange, I've not received that either and I received an automatic PP payment on 10th April.

"click on the Redeem My Points button to access the reward site." I don't have that anywhere.

Perhaps, like the reduction from £4 to £3, the system they use varies according to when you joined?