Mobile Phone FAQ

Dan:)_7

How Do I Keep My Mobile Number Between Service Providers?

1. Ring up your SP and ask for a PAC (Port Authorisation Code)
2. Ring up your new SP and give them this pac
3. The 2 service providers will agree on a date for the Number migration
4. Within 2 Weeks your number will be transferred

WARNING!!! - this method will lose you your cashback on a contract with cashback if you are porting over to O2 or Vodafone. For these two networks, you must give the RETAILER your PAC code at the point of ordering - if the retailer doesn't offer a porting facility then you can consider any O2/Vodafone deals that they offer not valid for port-ins.(thanks reesit Mutton!)

Where Can I Get A Free Sim Card?
**edited to remove website, please check the Freebie board**

How Can I Check Coverage In My Area?

O2: http://www.webmap.o2.co.uk/
T-Mobile: http://www.t-mobile.co.uk/personal/pages.do/our-services/uk-coverage/street-check
Vodafone: http://maps.vodafone.co.uk/coverageviewer/web/default.aspx
Virgin: http://www.virginmobile.com/vm/ukCoverage.do?contentId=coverage.in.uk.howdoi.sm235
Three: http://www.three.co.uk/explore/coverage/networkdetail.omp
Orange: http://coverage.orange.co.uk/uk/UKCoverageSearch.htm

How Do I Top-up?

you can top-up anywhere you see the Green Top-Up Logo, (See Below)



More Coming Soon

Reestit_Mutton

Dan:) wrote: »

How Do I Keep My Mobile Number Between Service Providers?

1. Ring up your SP and ask for a PAC (Port Authorisation Code)
2. Ring up your new SP and give them this pac
3. The 2 service providers will agree on a date for the Number migration
4. Within 2 Weeks your number will be transferred

WARNING!!! - this method will lose you your cashback on a contract with cashback if you are porting over to O2 or Vodafone. For these two networks, you must give the RETAILER your PAC code at the point of ordering - if the retailer doesn't offer a porting facility then you can consider any O2/Vodafone deals that they offer not valid for port-ins.

TBH...A comprehensive FAQ for mobile phones would be so large and (in places) complex, it would be worthy of a website all of its own.

HtH
Reestit Mutton

Mobile_Mole

Reestit_Mutton wrote: »

WARNING!!! - this method will lose you your cashback on a contract with cashback if you are porting over to O2 or Vodafone. For these two networks, you must give the RETAILER your PAC code at the point of ordering - if the retailer doesn't offer a porting facility then you can consider any O2/Vodafone deals that they offer not valid for port-ins.

And just to add that a minority of dealers have a condition that a number cannot be ported to ANY network without invalidating cashback Ts and Cs.

Reestit_Mutton wrote: »

TBH...A comprehensive FAQ for mobile phones would be so large and (in places) complex, it would be worthy of a website all of its own.

Watch this space. The MNP guide is next!

HugoSP

Mobile_Mole wrote: »

And just to add that a minority of dealers have a condition that a number cannot be ported to ANY network without invalidating cashback Ts and Cs.


Watch this space. The MNP guide is next!

Dialaphone has no such issue with this. When you port your number over you do however need to let them know straight away so that the number on the paperwork sent in with the claim matches that on their systems.

I port my number over each year with DAP, have always complied with this request and have not had an issue with ported numbers.