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How to check out NHBC warranty?

We live in a 9 year old house with one year left to run on the NHBC certificate.
The house is on a busy road ( the noise does not bother us) However due to a number of storm drains running under the garden we suffer from severe vibrations to the structure of the house. The brickwork is fine at the moment but we are noticing cracks around the windows and the mitres on the door frames are beginning to separate. any advice please regarding what questions I need to ask of the NHBC people?

Comments

  • Furts
    Furts Posts: 4,474 Forumite
    I am not aware of storm drains causing vibrations in a home. Passing traffic will - with heavy trucks the worst culprits.

    The warranty is for major structural defects so the chances of you claiming appear slim. Mitres on door frames would be put down to a need to re-decorate. With cracks around the windows these would need to be significant before NHBC would do anything. Plus, you have a duty to report as soon as they are significant, which may have been years before now.

    Check the wording of your policy. Determine if you have to pay a fee to make a claim. Then check if there is an excess on the years two to ten cover. If the answer to both is yes then you could be throwing money away.

    I may be wrong, but my instinct is you have a minimal chance of making a successful claim.
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