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unlocking phone with provider

sjh101
sjh101 Posts: 173 Forumite
Part of the Furniture 10 Posts Combo Breaker
I currently have a contract with orange which is due to expire at the end of this month. I have already given my 30 days notice to cancel this contract.

I have just ordered a brand new phone and contract through a reputable website and the contract again is with orange. This is due to start soon. When I receive the phone I think.

I currently use an orange San Diego and plan to continue using this phone, therefore selling the new phone I've ordered.

What I would like to know is, as the new phone will be locked to orange, if I ring orange and tell them I want to unlock the new phone, ( the phone I plan to sell) is this possible and how long does it usually take?

I want to get the new phone unlocked so it makes it more valuable.

Thanks

Comments

  • d123
    d123 Posts: 8,691 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Orange can be extremely difficult when it comes to unlocking, their new rules are 6 months on the network and a charge of £20.xx. The unlock will take up to 30 days to be processed.

    Depending on the phone you get, it would be easier to arrange the unlock elsewhere if the phone can be unlocked other than by the network.
    ====
  • 19lottie82
    19lottie82 Posts: 6,027 Forumite
    Part of the Furniture Combo Breaker
    Yes UP to 30 days, I have had phones unlocked twice through orange and its taken about a week, been totally stress free as well. No complaints or problems here
  • J_B
    J_B Posts: 6,638 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    What is the new phone?
  • Herongull
    Herongull Posts: 1,356 Forumite
    Eighth Anniversary Combo Breaker
    You can unlock some phones yourself and many others can be unlocked for a fiver on ebay.
  • gjchester
    gjchester Posts: 5,741 Forumite
    sjh101 wrote: »
    What I would like to know is, as the new phone will be locked to orange, if I ring orange and tell them I want to unlock the new phone, ( the phone I plan to sell) is this possible and how long does it usually take?


    The first question is will it be locked. Many of the bigger 3rd party companies (such as Carphone) will have generic unlocked stock rather than Orange stock. Unless the phone is an Orange exclusive, there a good chance it will come unlocked. That way CPW only have to hold one "pile" of any phone, not have to keep Vodafone/O2/Orange/TM/3 versions, and check the right one goes to the right contract.

    Its possible you may get a locked phone if the network did a special deal on handsets, but best check it before you spend any money.
  • linni
    linni Posts: 1,480 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have a look on the GiffGaff site, they have a section for unlocking phones and some of the codes are on there.
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