failed compensation claim

I've just joined the forum and I have received an email back from Monarch refusing my claim for a 20 hour delay due to a faulty elevator aileron computer for which they claim to be extraordinary
circumstances. So does anyone know what are ordinary circumstances for a valid claim. What's the next step as I have only sent an informal request for compensation.

Replies

  • 111KAB111KAB Forumite
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    lazzer49 wrote: »
    I've just joined the forum and I have received an email back from Monarch refusing my claim for a 20 hour delay due to a faulty elevator aileron computer for which they claim to be extraordinary
    circumstances. So does anyone know what are ordinary circumstances for a valid claim. What's the next step as I have only sent an informal request for compensation.

    Post on the Monarch page - join the queue - good luck :)
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