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Over Estimated bill query
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thriftylass wrote: »With my previous supplier you paid what you got billed for even if it was estimated. They can only change the bill if the actual reading reached them in time before they started processing the bills.
I don't dispute that this may be what they told you / expected but in reality it's nonsense. You / they are talking about wont / dont not cant. Billing the account accurately is their responsibility & personally if I rang with correct readings within a reasonable timescale (ie a few days of receipt of an estimated bill) then I'd expect a correct bill to be issued.
What are they going to do otherwise - take you to Court for money you do not in fact owe? :rotfl:0
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