How to word a response to an offer

phoebe1989seb

Pleased to hear you've received an offer Dan-Dan and hope things all work out for you

Exchanging contact details with your buyer can have both advantages and disadvantages - this has happened the last couple of times we've sold. Last time (2011) our buyers gave us their mobile numbers & email address on their second viewing shortly after we'd accepted their offer and I guess we then felt obliged to give ours in return.

It was handy when a few issues cropped up - for example, when their surveyor made some major errors and when (days before exchange) a fire destroyed the mortgage offer etc of another link in the chain - and we were able to talk things through without going through a middleman.

OTOH, they did pester us with somewhat minor queries, that whilst our EA would have been unable to help, did eventually begin to bug us towards the end of the process. They even continued to text for a while after completion had happened, to the extent we considered changing numbers

Do keep us posted as to how things pan out........

Edited to add - I agree, looking at your new pics, the house is looking much better!

Ivana_Tinkle

phill99 wrote: »

That is really stupid advice.

You need to keep this as a business transaction and at arms length. All requests for info etch need to go via solicitors or estate agents.

The minute you start dealing directly it all becomes too 'pally' and you loose sight of critical issues.

Our last sale would have fallen through, right at exchange, if we hadn't spoken directly to our buyer. Our agent had already given up and told us it was all off.

And our last purchase might well have fallen through, too, if we hadn't been "pally" enough with the vendors to persuade them to wait when there were problems with our sale.

You just need to be sensible about it.