Call from Lloydstsb account manager

alba7

I've also had this from Lloyds TSB. Letters asking me to get in touch with the bank (turned out to be "courtesy review!"), phone calls up to 8 pm at night. One of the phone calls complained that I was very difficult to get hold of (I work full time) and once, when I refused their invitation to come into the branch for a review with their financial advisor, the woman on the phone said "Don't you want to know the best way to look after your money then?"

After that little episode I informed them that I wanted no calls or letters unless there was actually a problem with my accounts. I still get the occasional letter asking if I still want no contact, but it's alot better than it was!

MoneySaverLog

I must be on their "Do not call list" as I've yet to get one of these "Account Review Calls"

pqrdef

alba7 wrote: »

the woman on the phone said "Don't you want to know the best way to look after your money then?"

Of course you do, that's why you're not interested in overpriced insurance and mediocre Scottish Widows funds with excessive charges.

I wouldn't mind, if they had some competitive products.

alba7

pqrdef wrote: »

Of course you do, that's why you're not interested in overpriced insurance and mediocre Scottish Widows funds with excessive charges.

I wouldn't mind, if they had some competitive products.

Absolutely! I did point out that the only person likely to get any benefit out of a "financial review" of my accounts would be the bank. The advisor on the phone didn't like that for some reason...