Vodafone unlock codes

davmail
davmail Posts: 371 Forumite
I had an iphone 4 with Vodafone,they gave me a free unlock code for it,I have now 'upgraded' to the horrible Blackberry z10,asked Vodafone for the unlock code,and they want £19.99,I always thought that if you were a pay monthly customer you got the unlock code free?Do you only get 1 free unlock code???....Cheers.
Kawasaki z750 Rider!

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    http://campaigns.vodafone.co.uk/UnlockCodeRequestForm/

    http://help.vodafone.co.uk/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&CMD=BROWSE_TOPIC&USERTYPE=1&LANGUAGE=en&COUNTRY=us&TOPIC_ID=239663&PARENT_TOPIC_ID=239704&SOURCE_FORM=TOPIC_TREE&DISPLAY=SUBTOPICARTICLES
    How much does it cost to unlock my phone from the Vodafone network?

    Pay monthly: there’s usually no charge.
    Pay as you go: it’ll cost £19.99 if your phone’s under a year old, and you’ll need at least £19.99 of credit to pay for it. It’s normally free after that.
    However, an iPhone cannot be unlocked with some 'unlock code'.
  • davmail
    davmail Posts: 371 Forumite
    Thanks grumbler,looked at the two links,but does not explain why they want to charge me!!!I filled in that form,they got back to me saying I had to pay!!! I had one unlock code ages ago for my iphone,so,do you only get 1 FREE unlock code??? Perhaps the vodafone rep could tell me?
    Kawasaki z750 Rider!
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi davmail,

    Thanks for your time on the phone last week.

    It's just a quick post to update the thread to confirm that we'll provide one free unlocking code per calender year to our Pay monthly customers.

    Any additional codes will require a fee of £19.99 to be paid for each one.

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • davmail
    davmail Posts: 371 Forumite
    edited 13 May 2013 at 1:22PM
    Hi davmail,

    Thanks for your time on the phone last week.

    It's just a quick post to update the thread to confirm that we'll provide one free unlocking code per calender year to our Pay monthly customers.

    Any additional codes will require a fee of £19.99 to be paid for each one.

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK

    Hi Lee,yes got that,so it's one per year,could you tell me the date of my last unlock code?Thanks.Your Ref:3360680.......It's ok,found the info,my old iphone was unlocked on 26/9/12,so will apply again after that date......

    Any news on the Blackberry problem?
    Kawasaki z750 Rider!
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi davmail,

    I'll follow things up again today.

    Once I have some news I'll let you know.

    Thanks,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • mcfisco
    mcfisco Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I bought my daughter a second hand iPhone 4 locked to Vodafone from the local CEX shop
    She now needs to have it unlocked to use a works SIM, Vodafone don't want to know as the imei number wasn't originally sold to her/me

    Anyone got any ideas?
  • JAYMARSH2005
    JAYMARSH2005 Posts: 2,718 Forumite
    1,000 Posts Combo Breaker
    mcfisco wrote: »
    I bought my daughter a second hand iPhone 4 locked to Vodafone from the local CEX shop
    She now needs to have it unlocked to use a works SIM, Vodafone don't want to know as the imei number wasn't originally sold to her/me

    Anyone got any ideas?

    Hi is it possible to get the person you bought it off to contact Vodafone for you as they will possibly get it unlocked for free if they have been on pay monthly for over 12 months, if this option is not viable then the only other way currently to currently unlock iphones is to get the unlock code of a reputable seller of the unlock codes, these codes are the same codes that are provided by apple and are the full unlock type of codes (not jail broken which can lock your phone again when updating) they are currently around £30 on Vodafone, and are widely available on ebay

    http://www.ebay.co.uk/itm/VODAFONE-UK-IPHONE-3GS-4-4S-OFFICIAL-FACTORY-PERMANENT-UNLOCK-CODE-SERVICE-/321098842453?pt=UK_Mobile_Home_Phones_Other_Phones_ET&hash=item4ac2fb8155
  • mcfisco
    mcfisco Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi is it possible to get the person you bought it off to contact Vodafone for you as they will possibly get it unlocked for free if they have been on pay monthly for over 12 months, if this option is not viable then the only other way currently to currently unlock iphones is to get the unlock code of a reputable seller of the unlock codes, these codes are the same codes that are provided by apple and are the full unlock type of codes (not jail broken which can lock your phone again when updating) they are currently around £30 on Vodafone, and are widely available on ebay

    As I said it was bought from CEX so not an option to get the original owner to do it.

    Anyway, went into the Vodafone shop with the receipt from CEX and they were happy to do it free
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