This should be easy to do, but it ain't

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slinga
slinga Posts: 1,485 Forumite
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My CC expires in February when I am out of the UK and not back until April/May.

I want the card to expire when I am in the UK and have spoken to Lloyds about this three times.
Each time they cancel the card and send me a new one still with the expiry date in February.

Is it me or it it Lloyds because each time they tell me 'no problem, we''ll sort this easily'.
It's your money. Except if it's the governments.
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  • Calfuray
    Calfuray Posts: 1,003 Forumite
    Uniform Washer
    edited 8 May 2013 at 2:21PM
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    Why do you want it to expire? Why not just cut it up if you want to make sure no one uses it while you are away?

    ETA: Never mind, zerog's post makes much more sense :o
  • zerog
    zerog Posts: 2,478 Forumite
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    Maybe he wants to be able to use it while he is away, i.e. get a new card before he flies off
  • Calfuray
    Calfuray Posts: 1,003 Forumite
    Uniform Washer
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    Good point zerog! Oops!
  • slinga
    slinga Posts: 1,485 Forumite
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    zerog wrote: »
    Maybe he wants to be able to use it while he is away, i.e. get a new card before he flies off
    That's correct.
    It's your money. Except if it's the governments.
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
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    Can you apply for a new card from a different lender?

    Have you got someone who could pick up your post and send your card to you abroad?
  • slinga
    slinga Posts: 1,485 Forumite
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    Can you apply for a new card from a different lender?

    Have you got someone who could pick up your post and send your card to you abroad?
    Don't want to send the card overseas through the post.

    Don't want to apply for a card from a new lender either.:(

    Just want Lloyds to change the start and end date of my existing card.

    Is it really that difficult???
    It's your money. Except if it's the governments.
  • callum9999
    callum9999 Posts: 4,393 Forumite
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    When do you leave the UK? Whenever I get replacement cards they arrive around a month before the other one expires.
  • cse
    cse Posts: 168 Forumite
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    There are a couple of things that you could try:

    - report the card as lost/stolen. You will receive a replacement with a different 16-digit number across the front, and in all likelihood a different expiry date. You won't be able to use the existing card while you're waiting for the new one to arrive, though

    - try what you're currently doing, a bit later in the year. Lloyds probably have their systems configured to issue replacement cards with the same expiry date, unless that expiry date is within the next xx months. As a pure guess, they might issue you a new expiry date if not doing so would cause them to issue you a card with <6 months to go until expiry

    If the second bullet turns out to be true - based on my experience with credit card IT systems I suspect it is - then unfortunately there's not much the people on the phone can do at the moment. However there's a good chance that they don't know that, and are just trying to be helpful :)
  • FireMS
    FireMS Posts: 64 Forumite
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    Dont know if this is much help but you could just report it lost and they send you out a new card with a new expiry date i have lost my card a few times and barclays always changes the expiry date when they replace it and also the long number.
  • dalesrider
    dalesrider Posts: 3,447 Forumite
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    cse wrote: »
    There are a couple of things that you could try:

    - report the card as lost/stolen. You will receive a replacement with a different 16-digit number across the front, and in all likelihood a different expiry date.

    A Visa card replaced as lost stolen can to keep the same exp date. our certainly do...

    What the OP needs to do is get passed 1st line call center and onto the cards department explain the situation to them and they will then force a change of exp date.
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
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