Lease companies paying Parking Eye charges

Seymour73

For a variety of reasons, not the least of which was the MSE advice not to respond to Parking Charge Notice, all notifications from Parking Eye have been totally ignored.
Much to my surprise and annoyance, and some 5 months after the initial notification, an invoice has now been received from Network who are apparently the funding company for Nationwide Vehicle Contracts Limited. The invoice states that Network have paid Parking Eye and will debit the bank account this month to cover a 'fine' of £70 plus an administration fee of £42!
When informed that there is no obligation for the owner or registered keeper to pay Parking Eye, Network confirmed that they pay all such requests as a matter of course, without any investigation into the facts or circumstances.
I confirmed that this was outrageous and regard it as taking money under false pretences and that I would make further enquiries.
Can anyone provide any opinion on this underhand tactics.

surfboy1

Seymour73 wrote: »

For a variety of reasons, not the least of which was the MSE advice not to respond to Parking Charge Notice, all notifications from Parking Eye have been totally ignored.
Much to my surprise and annoyance, and some 5 months after the initial notification, an invoice has now been received from Network who are apparently the funding company for Nationwide Vehicle Contracts Limited. The invoice states that Network have paid Parking Eye and will debit the bank account this month to cover a 'fine' of £70 plus an administration fee of £40!
When informed that there is no obligation for the owner or registered keeper to pay Parking Eye, Network confirmed that they pay all such requests as a matter of course, without any investigation into the facts or circumstances.
I confirmed that this was outrageous and regard it as taking money under false pretences and that I would make further enquiries.
Can anyone provide any opinion on this underhand tactics.

Can I have their contact details? I feel like making some easy money!
This company must be a pushover.:rotfl::rotfl::rotfl:

Stroma

Seymour73 wrote: »

For a variety of reasons, not the least of which was the MSE advice not to respond to Parking Charge Notice, all notifications from Parking Eye have been totally ignored.
Much to my surprise and annoyance, and some 5 months after the initial notification, an invoice has now been received from Network who are apparently the funding company for Nationwide Vehicle Contracts Limited. The invoice states that Network have paid Parking Eye and will debit the bank account this month to cover a 'fine' of £70 plus an administration fee of £40!
When informed that there is no obligation for the owner or registered keeper to pay Parking Eye, Network confirmed that they pay all such requests as a matter of course, without any investigation into the facts or circumstances.
I confirmed that this was outrageous and regard it as taking money under false pretences and that I would make further enquiries.
Can anyone provide any opinion on this underhand tactics.

Unfortunately you have read the advice wrong, we never say to ignore tickets for lease or hired vehicles. Your argument is now with the lease company and not parking eye. You need to look at the T&Cs of the lease, I have yet to see one that covers private parking, they always talk about fines and penalties, this is neither.

I would tell them that if they take this money outside their terms and conditions you will get it reversed as an unauthorised debit, its their problem paying this invoice, if they have given the address of the hirer it should be the end of the matter.

Under the bpa code of practice parking eye must chase the driver of the vehicle not the RK once informed.

hoohoo

Please post up the exact terms and conditions the hire company have regarding this.

There have been several threads on this forum where the hire company have tried this on, but after a few letters have backed down.

You won't have to pay this, but it is important to get things done in the right way from now on to make life as easy as possible for yourself.

Coupon-mad

I am at work but look at this thread and do your own version of these stroppy emails:

http://forums.pepipoo.com/index.php?showtopic=62531

Look at your lease terms as it's most likely they ONLY cover 'penalties' from 'authorities' and this is neither. They should NOT have paid this but to be fair, you'd have done best to have contacted the PPC up front and 'appealed' to hook them in your direction permanently, as this was always a danger and we never advise people to ignore if their car is hired/leased.

What the lease firm should have done was to give your details, did they do this, is that why you got a letter? If so then they played it right up to that point and you just needed to respond to the PPC to kind of confirm that it was you.

fil_cad

. The invoice states that Network have paid Parking Eye and will debit the bank account this month to cover a 'fine' of £70 plus an administration fee of £42!
When informed that there is no obligation for the owner or registered keeper to pay Parking Eye, Network confirmed that they pay all such requests as a matter of course, without any investigation into the facts or circumstances
Can anyone provide any opinion on this underhand tactics.[/QUOTE] Cancel your debit cart so the suckers get nothing ((-:

Half_way

Please post the terms and consitions, or better still a link to them online - if you cant posta link just drop the www. at the start.

It proabbly only mentions fines and statory charges from authroities, as stated previously these are none of those.
technicaly its no more than a speculative invoice.

If so then the lease company are in breach of their own terms and conditions, and if they do take this money from your account you need to tell them they are in breach, and demand a refund dont ask for one demand it - be polite and firm and stick your ground.
if you can visit their office, go in and have a word, ask them to refund it right now as they are in breach and shouldnt have taken the money in the first place, if they refuse then its a letter before action time, agian pop in and hand deliver one, ask them to read it and then ask for a refund, if that fials then you need to go fiormal and post it, again if that fails then you will ahve to take real action and issue papers.

nigelbb

If the leasing company have only just paid after 5 months does this mean that they have only just received the Notice To Keeper which should have been received either 1) within 14 days if no Notice To Driver was left on car or 2) between 28 & 56 days after the contravention.

fisherjim

nigelbb wrote: »

If the leasing company have only just paid after 5 months does this mean that they have only just received the Notice To Keeper which should have been received either 1) within 14 days if no Notice To Driver was left on car or 2) between 28 & 56 days after the contravention.

Car leasing/hire companies admin departments are a disgrace, I know this from having to deal with Budget, Avis and GE capital in the past.
It is far easier for them to just pay any fine/charge that comes in in the hope that firms/individuals will just accept and pay up.

I once had a meeting with one of them and highlighted a number of penalty charge notices for my team that had either been, automatically paid, or even three to six months old, and they had the cheek to try to slap a £25 admin fee on top.
We never paid any of them, I stated that if they wanted to accept liability that was up to them, but my staff would have appealed and probably won had they had the opportunity to, but they had removed that legal right.
When I used to sign my agreement for a new car, I used to insert wording on the contract something to the effect that I would not agree to them accepting liability for fines or charges without my prior agreement, after all they cannot do this with speeding fines or other such traffic offences where points are awarded can they!

Half_way

Until the original poster gets back wht their terms of rental/hire/lease theres little else that can be done.

Seymour73

No trace of signed agreement or Terms and Conditions, so wrote to Network.
They have responded:
We have been contacted by the issuer of this PCN to advise that they have received no contact from you regarding this either to make payment or dispute the charges previously levied.
Since October 2012 the law has been changed and drivers will now be pursued for unpaid parking fines. If they don't pay the registered keepers will be expected too.

They enclosed copy of signed agreement which states:
An administration fee of £42(inc VAT) each time we pay a fixed penalty, fine, congestion or other charge in connection with the Vehicle or its us, in addition to requiring you to reimburse us in respect of such payment (see paragraph 2.2 of the Terms and Conditions)

BPA confirmed that there was a change in legislation as mentioned by Network.

Thanks to everyone for posting comments. Would be particularly interested in hearing more from Half_way and nigelbb following their previous comments.