firefox and chrome freezing

billn

Have you got Rapport running, if you have make sure you have got the latest version. I had the same problems you described with firefox and came across this solution purely by accident, as a bonus my desktop is using a lot less memory doing the same tasks as before.

elektra

I third the suggestion that Rapport could be causing a problem. I remember a problem with everything freezing although I think it was only Firefox.
Disabled Rapport - no more problems.

pippa80

Righto - well there was one error that was repaired in firefox on the disk check.

I think I'll remove Rapport (I downloaded it because the Co-op internet banking recommended we have it, but it's not essential) and see how we go....

pippa80

ooh - just went onto twitter and didn't crash! So fingers crossed it might be fixed! Thanks all - will drop back into this thread if crashes happen again

billn

Once I had uninstalled/installed the updated Rapport everything has been OK.

I know some people don't like Rapport but it is an extra layer of security and I wonder whether a bank may be able to wriggle out of online fraud if you don't have it installed?

debitcardmayhem

billn wrote: »

Once I had uninstalled/installed the updated Rapport everything has been OK.

I know some people don't like Rapport but it is an extra layer of security and I wonder whether a bank may be able to wriggle out of online fraud if you don't have it installed?

Not in my case, I would love them to try ... cRapport doesn't work on Linux/Unix, oh and I also use Windows too but won't let that piece of useless piece of "security software" anywhere near any of my machines. I have a perfectly good security system for banking which is impervious to any attempts to bypass it unless someone sticks a gun at my head or sits next to my router with the ability to decode the https sessions between me and the banks.

pippa80

Well after a couple of months of not crashing, it has started again ... any ideas?

waddler_8

Post some new DDS logs.

waddler_8 wrote: »

Post me a DDS log so we can get an idea of your specs & what's running etc - should take 2-3 minutes.

Download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop:

• Double click DDS to run it.
• Click Start
• When it's finished, DDS will open two logs:

1. DDS.txt
   
2. Attach.txt

Save both reports to your desktop.

Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)