firefox and chrome freezing

waddler_8

Post me a DDS log so we can get an idea of your specs & what's running etc - should take 2-3 minutes.

Download DDS from the link below and save it to your desktop:

Link

After you've downloaded it and saved it to your desktop:

• Double click DDS to run it.
• Click Start
• When it's finished, DDS will open two logs:

1. DDS.txt
   
2. Attach.txt

Save both reports to your desktop.

Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)

pippa80

Hi waddler -here it is:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.21.2
Run by Pippa at 19:19:51 on 2013-05-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.4010.1963 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

pippa80

============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\nvvsvc.exe
C:\windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\taskeng.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\O2 Assistant\bin\sprtsvc.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\O2 Assistant\bin\tgsrvc.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxtray.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Users\Pippa\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
C:\Users\Pippa\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Samsung\Easy Settings\SmartSetting.exe
C:\Program Files (x86)\Samsung\Easy Settings\dmhkcore.exe
C:\Program Files (x86)\Samsung\Easy Settings\EasySpeedUpManager.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Samsung\Easy Settings\MovieColorEnhancer.exe
C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files (x86)\O2 Assistant\bin\sprtcmd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe
C:\Program Files (x86)\Samsung\Easy Support Center\SSCKbdHk.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://samsung.msn.com
mStart Page = hxxp://search.gboxapp.com/
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Spotify Web Helper] "C:\Users\Pippa\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
mRun: [KNOWHOW(TM) APP CENTRE] "C:\Program Files (x86)\KNOWHOW\KNOWHOWAPPCENTRE\bin\serviceManager.lnk"
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [O2DA] "C:\Program Files (x86)\O2 Assistant\bin\sprtcmd.exe" /P O2DA
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Pippa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Pippa\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre7\bin\jp2iexp.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{30D7C833-E5FA-4C80-A89C-D88799B00E4D} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{5CE7DDC1-CC98-4FE8-B7FE-9D868BBBE564} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{5CE7DDC1-CC98-4FE8-B7FE-9D868BBBE564}\36563796F577C616E6 : DHCPNameServer = 192.168.254.180 192.168.254.2
TCP: Interfaces\{5CE7DDC1-CC98-4FE8-B7FE-9D868BBBE564}\75963507F64702E456770234F6D6 : DHCPNameServer = 8.8.8.8 208.67.220.220
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\windows\SysWOW64\nvinit.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Pippa\AppData\Roaming\Mozilla\Firefox\Profiles\79a5sc1q.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npicaN.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
FF - plugin: C:\windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-03-20 08:17; wrc@avast.com; C:\Program Files\AVAST Software\Avast\WebRep\FF
FF - ExtSQL: 2013-04-11 21:56; {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}; C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
FF - ExtSQL: 2013-04-11 21:56; {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}; C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
FF - ExtSQL: 2013-04-11 21:56; {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}; C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\windows\System32\drivers\aswRvrt.sys [2013-3-20 65336]
R0 nvpciflt;nvpciflt;C:\windows\System32\drivers\nvpciflt.sys [2011-10-11 25960]
R0 RapportKE64;RapportKE64;C:\windows\System32\drivers\RapportKE64.sys [2012-2-5 236248]
R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2012-2-5 1025808]
R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2012-2-5 377920]
R1 ctxusbm;Citrix USB Monitor Driver;C:\windows\System32\drivers\ctxusbm.sys [2010-7-14 87600]
R1 RapportCerberus_51755;RapportCerberus_51755;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_51755.sys [2013-3-31 586072]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-4-2 228600]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-4-2 357272]
R1 SABI;SAMSUNG Kernel Driver For Windows 7;C:\windows\System32\drivers\SABI.sys [2011-10-11 13824]
R2 AMPPALR3;Intel® Centrino® Bluetooth 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-4-21 1136640]
R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2012-2-5 33400]
R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2012-2-5 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-3-20 45248]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-3-30 923984]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-3-30 1001808]
R2 BTHSSecurityMgr;Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-4-21 134928]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-3-20 186200]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-4-2 1124184]
R2 SGDrv;SGDrv;C:\windows\System32\drivers\SGDrv64.sys [2011-10-11 7680]
R2 sprtsvc_O2DA;SupportSoft Sprocket Service (O2DA);C:\Program Files (x86)\O2 Assistant\bin\sprtsvc.exe [2010-4-23 206120]
R2 tgsrvc_O2DA;SupportSoft Repair Service (O2DA);C:\Program Files (x86)\O2 Assistant\bin\tgsrvc.exe [2010-4-23 185640]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-10-11 2656536]
R3 AMPPAL;Intel(R) Centrino(R) Bluetooth 3.0 + High Speed Virtual Adapter;C:\windows\System32\drivers\AmpPal.sys [2011-4-21 294912]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-3-30 1321296]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2011-3-8 51712]
R3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2011-3-8 274944]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2011-8-17 31216]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2011-10-11 186152]
R3 iBtFltCoex;iBtFltCoex;C:\windows\System32\drivers\iBtFltCoex.sys [2011-3-22 59904]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-7-21 317440]
R3 RapportIaso;RapportIaso;C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\46125\RapportIaso64.sys [2012-11-3 175352]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-10-11 471144]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S3 AMPPALP;Intel(R) Centrino(R) Bluetooth 3.0 + High Speed Protocol;C:\windows\System32\drivers\AmpPal.sys [2011-4-21 294912]
S3 aswVmm;aswVmm;C:\windows\System32\drivers\aswVmm.sys [2013-3-20 178624]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-2-5 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-05-07 08:47:40 95648 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-05-07 06:03:58 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{4EA02010-3255-43A2-BFB4-B03446D43061}\mpengine.dll
2013-05-06 03:22:06

---

d

---

w- C:\Program Files (x86)\Mozilla Maintenance Service
2013-05-06 03:22:00 263064 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2013-04-24 07:16:25 1656680 ----a-w- C:\windows\System32\drivers\ntfs.sys
2013-04-22 19:21:07

---

d

---

w- C:\Users\Pippa\AppData\Local\{3D8DF9A0-FC77-4F30-A3C3-1F8FECEF474D}
2013-04-19 21:46:05

---

d

---

w- C:\Users\Pippa\AppData\Local\{45BF0C15-4F55-422B-B1FD-436DD9FBC262}
2013-04-19 06:59:19

---

d

---

w- C:\Users\Pippa\AppData\Local\{9E19DB7B-62C2-4189-BCA5-C6D0F451C716}
2013-04-18 18:58:55

---

d

---

w- C:\Users\Pippa\AppData\Local\{A1B6C77F-B1E1-49D4-A459-F5350D2D8C91}
2013-04-11 20:56:48 26520 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugin-hang-ui.exe
2013-04-10 05:13:42 3717632 ----a-w- C:\windows\System32\mstscax.dll
.
==================== Find3M ====================
.
2013-05-07 08:47:27 866720 ----a-w- C:\windows\SysWow64\npdeployJava1.dll
2013-05-07 08:47:27 788896 ----a-w- C:\windows\SysWow64\deployJava1.dll
2013-05-02 01:06:08 278800

---

w- C:\windows\System32\MpSigStub.exe
2013-04-13 21:57:50 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-13 21:57:50 691592 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-04-04 13:50:32 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2013-04-02 12:16:10 236248 ----a-w- C:\windows\System32\drivers\RapportKE64.sys
2013-03-19 06:04:06 5550424 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\windows\System32\smss.exe
2013-03-06 23:33:21 70992 ----a-w- C:\windows\System32\drivers\aswRdr2.sys
2013-03-06 23:33:21 65336 ----a-w- C:\windows\System32\drivers\aswRvrt.sys
2013-03-06 23:33:21 178624 ----a-w- C:\windows\System32\drivers\aswVmm.sys
2013-03-06 23:33:21 1025808 ----a-w- C:\windows\System32\drivers\aswSnx.sys
2013-03-06 23:33:20 80816 ----a-w- C:\windows\System32\drivers\aswMonFlt.sys
2013-03-06 23:32:51 41664 ----a-w- C:\windows\avastSS.scr
2013-03-01 03:36:04 3153408 ----a-w- C:\windows\System32\win32k.sys
2013-02-22 06:27:49 2312704 ----a-w- C:\windows\System32\jscript9.dll
2013-02-22 06:20:51 1392128 ----a-w- C:\windows\System32\wininet.dll
2013-02-22 06:19:37 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2013-02-22 06:15:48 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2013-02-22 06:15:23 599040 ----a-w- C:\windows\System32\vbscript.dll
2013-02-22 06:12:41 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2013-02-22 03:46:00 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-02-22 03:38:00 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2013-02-22 03:34:17 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-02-22 03:31:46 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-02-15 06:08:40 44032 ----a-w- C:\windows\System32\tsgqec.dll
2013-02-15 06:02:26 158720 ----a-w- C:\windows\System32\aaclient.dll
2013-02-15 04:37:10 3217408 ----a-w- C:\windows\SysWow64\mstscax.dll
2013-02-15 04:34:10 131584 ----a-w- C:\windows\SysWow64\aaclient.dll
2013-02-15 03:25:51 36864 ----a-w- C:\windows\SysWow64\tsgqec.dll
2013-02-12 05:45:24 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll
2013-02-12 04:12:05 19968 ----a-w- C:\windows\System32\drivers\usb8023.sys
.

waddler_8

Thanks. Now post the contents of the other log - attach.txt

pippa80

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 03/02/2012 20:57:03
System Uptime: 08/05/2013 18:25:30 (1 hours ago)
.
Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | 300E4A/300E5A/300E7A
Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz | CPU | 2200/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 179 GiB total, 135.281 GiB free.
is FIXED (NTFS) - 266 GiB total, 202.044 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
???? ??? Windows Live
???? Windows Live
????? Windows Live
?????? ??????? ?? Windows Live
???????? ?????????? Windows Live
?????????? Windows Live
??????????? ?? Windows Live
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6)
Agatha Christie - Death on the Nile
avast! Free Antivirus
„Windows Live Essentials“
„Windows Live Mail“
„Windows Live Messenger“
„Windows Live“ fotogalerija
Bejeweled 2 Deluxe
Build-a-lot
Chuzzle Deluxe
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
CyberLink Media Suite
CyberLink Media+ Player10
CyberLink MediaShow
CyberLink Power2Go
CyberLink PowerDirector
CyberLink YouCam
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue
Dropbox
Easy File Share
Easy Migration
Easy Settings
Easy Software Manager
Easy Support Center 1.0
Elevated Installer
ETDWare PS/2-X64 10.0.7.2_WHQL
Farm Frenzy
Fotogalerija Windows Live
Galeria de Fotografias do Windows Live
Galeria fotografii uslugi Windows Live
Galerie de photos Windows Live
Galerie foto Windows Live
Galer!a fotogr!fica de Windows Live
Garmin Express
Garmin Express Tray
Garmin Update Service
Google Chrome
Google Update Helper
Insaniquarium Deluxe
Intel PROSet Wireless
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) PROSet/Wireless for Bluetooth(R) 3.0 + High Speed
Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology
Intel(R) PROSet/Wireless WiFi Software
Intel(R) Rapid Storage Technology
Java 7 Update 21
Java Auto Updater
John Deere Drive Green
Junk Mail filter update
KNOWHOW(TM) APP CENTRE
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Mozilla Firefox 20.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
Multimedia POP
My O2
NVIDIA Display Control Panel
NVIDIA Graphics Driver 268.83
NVIDIA Install Application
NVIDIA Optimus 1.0.23
NVIDIA Update Components
Peggle
Penguins!
Plants vs. Zombies
Poczta uslugi Windows Live
Podstawowe programy Windows Live
Polar Golfer
Pošta Windows Live
Raccolta foto di Windows Live
Rapport
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
S?????? f?t???af??? t?? Windows Live
Samsung Recovery Solution 5
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
SISShortcut
Skype™ 6.3
Software Launcher
Spotify
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
User Guide
WildTangent Games
WildTangent ORB Game Console
Windows Live
Windows Live ??
Windows Live ?? ???
Windows Live ???
Windows Live ????
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fot!t!r
Windows Live Foto-galerija
Windows Live fotoattelu galerija
Windows Live Fotogalerie
Windows Live Fotogalleri
Windows Live Fotogal!ria
Windows Live Fotograf Galerisi
Windows Live Galeria de Fotos
Windows Live Galerija fotografija
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Pošta
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Temel Parçalar
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Liven asennustyökalu
Windows Liven sähköposti
Windows Liven valokuvavalikoima
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
07/05/2013 19:43:29, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
07/05/2013 19:43:28, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
07/05/2013 19:43:28, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
07/05/2013 19:43:27, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
07/05/2013 19:43:27, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
07/05/2013 19:43:26, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
07/05/2013 19:43:19, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
07/05/2013 19:43:01, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi ctxusbm DfsC discache NetBIOS NetBT nsiproxy Psched RapportKE64 rdbss SABI spldr tdx vwififlt Wanarpv6 WfpLwf
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
07/05/2013 19:43:01, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
07/05/2013 19:03:18, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Garmin Core Update Service service to connect.
07/05/2013 19:03:18, Error: Service Control Manager [7000] - The Garmin Core Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
07/05/2013 09:29:32, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
07/05/2013 09:10:56, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
05/05/2013 21:37:28, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
05/05/2013 14:27:39, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
05/05/2013 10:35:11, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error: An instance of the service is already running.
05/05/2013 10:35:11, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Peer Name Resolution Protocol service, but this action failed with the following error: An instance of the service is already running.
05/05/2013 10:30:11, Error: Service Control Manager [7031] - The Peer Networking Identity Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
05/05/2013 10:30:11, Error: Service Control Manager [7031] - The Peer Networking Grouping service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
05/05/2013 10:30:11, Error: Service Control Manager [7031] - The Peer Name Resolution Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
05/05/2013 10:20:48, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service swprv with arguments "" in order to run the server: {65EE1DBA-8FF4-4A58-AC1C-3470EE2F376A}
05/05/2013 10:19:19, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft Software Shadow Copy Provider service to connect.
05/05/2013 10:19:19, Error: Service Control Manager [7000] - The Microsoft Software Shadow Copy Provider service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
04/05/2013 15:10:49, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
04/05/2013 15:10:49, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
04/05/2013 01:07:01, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xfffff6fc50056268, 0xffffffffc00000b5, 0x000000013754c820, 0xfffff8a00ac4d16e). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 050413-18361-01.
04/05/2013 00:18:07, Error: Service Control Manager [7031] - The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
03/05/2013 07:35:05, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f020b: SAMSUNG Electronics Co., Ltd. - Other hardware - SAMSUNG Mobile USB Composite Device.
01/05/2013 07:08:45, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.
.
==== End Of File ===========================

waddler_8

Run a disk check.

http://windows.microsoft.com/en-gb/windows7/check-a-drive-for-errors

Choose both Automatically fix file system errors & Scan for and attempt recovery of bad sectors.

It may take some time to complete.

pippa80

Thanks waddler - it is very kind of you to help like this!

datostar

I found Rapport to be causing freezes so got rid of it. Problem solved. Had a similar problem suddenly develop with Firefox earlier this week. The only system change immediately prior had been an Oracle Java Update so I removed it. Problem solved. No doubt Java will start kicking up next time anything needs it but maybe there'll be another update out by then.

waddler_8

pippa80 wrote: »

Thanks waddler - it is very kind of you to help like this!

No problem - Let us know the outcome. I don't know for sure it will work - pinpointing the cause of freezing can be difficult as a number of things can cause it.

I'm basing the decision to run a disk check based on a few specific errors

07/05/2013 09:29:32, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.

05/05/2013 21:37:28, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:

04/05/2013 01:07:01, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xfffff6fc50056268, 0xffffffffc00000b5, 0x000000013754c820, 0xfffff8a00ac4d16e). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 050413-18361-01

matttye

pippa80 wrote: »

Hi waddler -here it is:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.21.2
Run by Pippa at 19:19:51 on 2013-05-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.4010.1963 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

I'm not familiar with DDS, but if "SP" stands for "Spyware Protection" as I suspect, it's probably not a good idea having two different pieces of software that do the same thing. You could try disabling the spyware protection portion of Avast (if possible) or disabling Windows Defender. Trial and error. See if any result in an improvement.