We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
3 Mobile!!!
matt19820_0
Posts: 4 Newbie
in Mobiles
I had a contract with 3 mobile which ended in 2008.
I went into my local 3 store and asked how to cancel my contract and was told "we can do this for you in store" so a phone call was made and i spoke to an advisor over the phone. I was then informed i was paid up to date and that the direct debit could be cancelled.
I was happy with this service but then in december 2009 i received default notice from 3 and was told if the amount of £201 wasn't paid in 10 working days a default would be placed on my credit file. So i paid the amount to avoid the default out of panic.
Now 4 1/2 years after "closing" this account i check my credit file and there's a settled default from 3 showing 12 late payments.
I've just checked the 3 website and it still states you can cancel over the phone
Is there anyway i can get this amended??
Thanks for any help you can suggest
I went into my local 3 store and asked how to cancel my contract and was told "we can do this for you in store" so a phone call was made and i spoke to an advisor over the phone. I was then informed i was paid up to date and that the direct debit could be cancelled.
I was happy with this service but then in december 2009 i received default notice from 3 and was told if the amount of £201 wasn't paid in 10 working days a default would be placed on my credit file. So i paid the amount to avoid the default out of panic.
Now 4 1/2 years after "closing" this account i check my credit file and there's a settled default from 3 showing 12 late payments.
I've just checked the 3 website and it still states you can cancel over the phone
Is there anyway i can get this amended??
Thanks for any help you can suggest
0
Comments
-
matt19820_0 wrote: »I had a contract with 3 mobile which ended in 2008.matt19820_0 wrote: »I went into my local 3 store and asked how to cancel my contract and was told "we can do this for you in store" so a phone call was made and i spoke to an advisor over the phone. I was then informed i was paid up to date and that the direct debit could be cancelled.matt19820_0 wrote: »i called them to say i wanted to end the contract in april they said it doesn't expire until september 2009matt19820_0 wrote: »Is there anyway i can get this amended??
What is it you want them to ammend ?It's not just about the money0 -
How can they amend what is correct? Your assumption is incorrect - your default changed from being owed to being settled - one of the poi RBS I usually make is lenders treat either as being bad news
There is no incentive to pay, because you will not be taken to court, and the payment record will not be removed until it becomes time barred.0
This discussion has been closed.
Categories
- All Categories
- 347.2K Banking & Borrowing
- 251.6K Reduce Debt & Boost Income
- 451.8K Spending & Discounts
- 239.5K Work, Benefits & Business
- 615.4K Mortgages, Homes & Bills
- 175.1K Life & Family
- 252.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards