Parking Eye.... sigh

avem

Thanks for your advice everyone, much appreciated.

So if I have this straight the majority of you are saying to ignore the follow up letter (EYE01) to my appeal as they have not provided a POPLA code which I clearly asked for if my appeal was rejected? It's been 21 days since my appeal.

hoohoo

That is correct. Wait until the 35 days are up, possible add a couple for luck to take into account postage delays then write a short letter/email.

Re your parking charge notice.

It is now 35 days since my appeal, dated [xyz]. Under the BPA code of practice you are required to either cancel your invoice, or issue me with a POPLA code within these timescales.

As you have done neither, the invoice is cancelled by default and further correspondence from you, other than to confirm the invoice is cancelled, will be regarded as harassment.

avem

hoohoo wrote: »

That is correct. Wait until the 35 days are up, possible add a couple for luck to take into account postage delays then write a short letter/email.

Re your parking charge notice.

It is now 35 days since my appeal, dated [xyz]. Under the BPA code of practice you are required to either cancel your invoice, or issue me with a POPLA code within these timescales.

As you have done neither, the invoice is cancelled by default and further correspondence from you, other than to confirm the invoice is cancelled, will be regarded as harassment.

Thanks for your response hoohoo.
After giving it a few days thought, I think that I should acknowledge their letter of rejection so that no fingers can be pointed at me saying that I ignored them - what do you guys think?

Stroma

I would go the route that hoohoo has said, acknowledge it as much as that they have failed in their obligations, they must now cancel the fake ticket. It's not a negotiation it's a demand. Then you have done what is required

myironlung

Hello,
Sorry to hijack the thread, but I am having a very similar problem. We received a notice back in Dec 2012 claiming we parked for 11hours which was in fact two seperate visits hours apart.

Stupidly we did a google search and saw the old advice to ignore these demands. They have now escalated to Debt Recovery plus letter.

Are we too late to appeal? I have drafted a letter and found what scant evidence, I can that we were at other locations during the day.

Many thanks.

Stroma

Please don't hijack threads. Can you start your own unique one below. Thanks
http://forums.moneysavingexpert.com/forumdisplay.php?f=163

avem

Update...

Hi guys,

So now I have received my POPLA Code but I'm pretty sure they've not issued it within the correct timescale though. Have a look at the timeline below and any advice is gratefully received.

I've changed the dates for obvious reasons but the timeline is the same.

02.09.13 date of alleged offence
10.09.13 invoice received dated 06.09.13
19.09.13 appeal sent via email stating faulty anpr cameras and requesting a popla code within 35 days
30.09.13 invoice reminder received dated 15.09.13
03.10.13 EYE01 letter received dated 30.09.13 rejecting appeal and asking for evidence.
11.10.13 I emailed another letter stating that I have nothing further to add and again requesting a popla code
30.12.13 EYE01 letter received dated 27.12.13 rejecting appeal on the basis that no evidence was received. Popla form and code enclosed.

It is my understanding that PE have 35 days from the date of my first appeal to issue a Popla code. What do you think?

Guys_Dad

The BPA have changed their web site to allow PPCs to have more than 35 days to reply. Your case pre-dated that, even given your changed dates supplied.

However, we have no evidence of any POPLA appeal having been won based on a 35 day time out. You could set a precedent..........................but don't bet your shirt on it.

The_Slithy_Tove

avem wrote: »

It is my understanding that PE have 35 days from the date of my first appeal to issue a Popla code. What do you think?

Complain to BPA for a start. It's not even "just a bit more" than 35 days. Clearly taking the p***.

You could appeal on that point only, plus your original point of not being there for 6 hours. See what happens. I'd like to see PE try court (after a POPLA loss) on this - though you may not . Could also challenge them to prove the CCTV/ANPR system conforms to BPA CoP, as it's clearly broken.

Complain also to DVLA as they have illegally sought your details, as they had no reason to do so.

How about a request to PE for all your details under DPA, i.e. every entry and exit for any car park within a certain period? See if they've conveniently deleted the extra outs and ins. At which point, a complaint to the body which oversees DPA (ICO?)

Guys_Dad

The Parking Prankster has just reported on the POPLA Decisions that he has just LOST a POPLA case on the double entry scam that you have claimed.

Please read his post on the last page and realise that it is an absolute lottery. He lost because he hadn't supplied proof that he visited twice.