Natwest Mastercard - overzealous security and expensive abroad

grumbler

dalesrider wrote: »

How do you know, what most banks do?

I traveled a lot and used various cards. Nationwide did blocked my first transaction, but this happened only once.
Also, I do read this forum and know other people's experiences.

Do you think the security system that has under 10 secs to make a decision is going to be able to read some notes about a customers account?

Professionally designed system is not supposed to read notices. And why was it always the first transaction in the OP's case? How the subsequent transactions are different.

See above answer.
Bank see's fraud in Brazil = Bank blocks transaction in Brazil.

See above question. How the first transaction in, say, Brazil is different from the second? Does the 'system' start reading some 'notices' after the first transaction?

Does it.... Plenty of people I speak to are more than happy for me to call them back.

People are happy if they have time and are happy to wait for unspecified time. Personally, I stopped relying on any CS calling back long time ago as very often they simply don't call.

And I seem to be missing your point. If my card gets blocked how can I request a call back without waiting in a queue and speaking to some human being?

Remember there are landlines overseas....

Yes, I go overseas to sit near a telephone waiting for a call back that can never materialise.

The pattern falls into is the same one as you work too....:D
Fraudsters are creatures of habit. They use the same retailers, for similar amounts in the same spending pattern.

So forget about what abd who you spend at, as it makes no diffrence. If your spending hits the same pattern it will trigger a alert.

I take it as all tesco transactions get blocked randomly like I suggested.

Bob_the_Saver

We had five cards blocked once on a long trip, luckily way had 9 spares.