We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Airline changing ticket price

thriftytraveler
Posts: 1 Newbie
I recently booked a long haul flight with Qatar airways, and through using a search engine was able to find what I thought was a heavily discounted flight. I booked and paid for the flight through Paypal and received my confirmation email and E-ticket straight away.
On the E-ticket small print it states that once you receive your ticket the fare is guaranteed. On this reassurance I have booked my accommodation based on the price of my flight. Five days after I made the booking the airline contacted me telling me they made an error and that the new price is two and a half times what I paid originally.
I have spoken to somebody today and explained the situation and I am calling back tomorrow to speak to a customer services manager. Was just wondering if anybody could give me any idea if I am within my rights to ask them to honour the original price as I have received my ticket and was given no indication of any error at the time of booking. I have a feeling they are trying their luck with renegotiating a price and I am hoping they will honour the ticket. Any information regarding my rights and any relevant advice would be greatly appreciated. Thank you.
On the E-ticket small print it states that once you receive your ticket the fare is guaranteed. On this reassurance I have booked my accommodation based on the price of my flight. Five days after I made the booking the airline contacted me telling me they made an error and that the new price is two and a half times what I paid originally.
I have spoken to somebody today and explained the situation and I am calling back tomorrow to speak to a customer services manager. Was just wondering if anybody could give me any idea if I am within my rights to ask them to honour the original price as I have received my ticket and was given no indication of any error at the time of booking. I have a feeling they are trying their luck with renegotiating a price and I am hoping they will honour the ticket. Any information regarding my rights and any relevant advice would be greatly appreciated. Thank you.
0
Comments
-
This was discussed recently.
These threads may help:
https://forums.moneysavingexpert.com/discussion/4565115
https://forums.moneysavingexpert.com/discussion/45650610
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.6K Banking & Borrowing
- 252.9K Reduce Debt & Boost Income
- 453.3K Spending & Discounts
- 243.5K Work, Benefits & Business
- 598.3K Mortgages, Homes & Bills
- 176.7K Life & Family
- 256.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards