Impossible to contact titan adsl by phone or email

aussie77

I asked titan to connect me and was originally able to contact them by phone and email but after promising me callbacks on a few occasions then not calling me back, promising to have me connected by a certain date then not getting me connected- again with no call or email to say what was happening etc weeks later they dropped off the radar completely. When I try to call there's always a message saying they're busy and no replies to my emails. I reported them to offcom and will be filing a complaint with the ombudsman.

Basil1234

wow i bet there really scared now :rotfl:

should done some research first only reselling bt openreach packages like everyone else with data limits!
i think also the packages they sell look restrictive to say the least like the old saying

should have gone to specsavers :rotfl:
or maybe plusnet fttc six months free atm £9.99 then £19.99 have a look 76mb down and unlimited! not restrictive at all.
bt owned company with uk support much better!
https://www.plus.net/

hope it helps if you come back and read this.
btw not amazing first post be interested if you come back and write a second after your little rant but thats what usually newbies do 1 rant never seen again

basil :beer:

Jemma-T

Take your business somewhere else -there's lots of choice.