Nationwide has a problem

typistretired

Keep on getting the following message when I try to log into Nationwide:-

We're sorry.
We seem to be experiencing some technical problems.
Continue

Anyone been able to log in?

imataloss

I am having the same problem. Service Availability shows the following information:
Online Banking

We’re sorry to have to tell you that our Online Bank is unavailable. We are making every effort to restore service as quickly as possible. We apologise for any inconvenience this will cause you.

Other ways to access your account:

• Online Bank
• FAST cash machine
• Branch finder

Mobile Banking is not working either

typistretired

Times like this I'm glad I have my savings spread around. But to be honest Nationwide are usually pretty reliable. Maybe everyone switching to the flexdirect current account etc is slowing up their system.

typistretired

"service availability" states that online payments is working but if you cannot log in how can you do online payments. Am I missing something here?

agrinnall

typistretired wrote: »

"service availability" states that online payments is working but if you cannot log in how can you do online payments. Am I missing something here?

It may mean that online payments previously set up to be processed today, and services such as DD, SO and debit card payments, are working.

MoneyMate

typistretired wrote: »

Keep on getting the following message when I try to log into Nationwide:-

We're sorry.
We seem to be experiencing some technical problems.
Continue

Anyone been able to log in?

STILL NOT WORKING :beer:

pmduk

This is why many people on here recommend not relying on accounts with just one bank. Technology can and will fail on occasions.

imataloss

This message is now on the website:

We're sorry to have to tell you that our Online Bank is unavailable
We are making every effort to restore service as quickly as possible and will keep the service status page updated with our progress.
We apologise for any inconvenience this will cause you.
If your banking is urgent, we have other ways you can bank with us. You could try:

• Telephone banking
• Using a fast cash machine or ATM
• Visiting a branch during opening hours

typistretired

Going out now will try again tonight. I was only checking what date they were paying my transferred isa from as I noticed my isa balance had increased last night but the transaction was not showing. They obviously update accounts overnight.

dlorde

Online banking still out of commission. This is becoming a bit of a pain now.

zaax

ring them up - good luck