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Orange Home Broadband Cancellation Fee - How to get around paying it?

i will be cancelling my orange broadband but they told me that it will cost me £29 to cancel it becasue i dont want mac code - is thereanyway around this.

would changing to a dongle waive this fee at all i might look at this option anyway as i may need internet on the go? i do have an orange mobile contract with them anyway.

help
My Signature is MY OWN!!

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Its the charge levied on the ISP by BT Openreach for diconnecting your service. Its usually picked up by your new ISP. However since you are cancelling you are liable to the charge.
    That gum you like is coming back in style.
  • slenderkitten
    slenderkitten Posts: 1,121 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    yes i do know that but need to know if there is a way round it, would getting a dongle through them get them to remove the charge?
    My Signature is MY OWN!!
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    nope it wont
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No, because they'll still have to pay OR.
    No free lunch, and no free laptop ;)
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    yes i do know that but need to know if there is a way round it, would getting a dongle through them get them to remove the charge?

    No there isn't.

    Just pay the charge, it'll be in your T&Cs. People are always trying to avoid their obligations to a service provider these days, fun.

    My job is to make sure this doesn't happen :p
  • Sponge
    Sponge Posts: 834 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 24 April 2013 at 5:13AM
    Why? There's nothing wrong with avoidance. Big companies avoid all sorts of things. Why shouldn't the consumer, the 'little guy', do so too?

    'Cutting your costs. Fighting your corner!' Sound familiar?
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    What sounds familiar to me is people wasting supplier's CS staff time moaning about charges which they agreed to pay and then !!!!!ing here about not getting away with the charge. It's a very regular occurrence.
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