Nationwide bank transfer

analizer

Hi all.

Let me get straight to the point. I have paid my landlady monthly rent about 2 weeks ago from Nationwide bank to her Nationwide bank account. She emails me saying that the money did not come through to her account.

Is there a possibility that the bank worker did not send the money to her account? She should have received it straight away and I've had a confirmation slip saying the transfer have been successful but have thrown it away just a day after... and now I have no proof that the money has been sent

I'm gonna ask her to email me her statement just to make sure but what else can I do in this situation?

Regards,
Analzier.

jonesMUFCforever

Has the money actually left your account?

If so go back to the branch and ask them to check the transfer slip to see where they paid the money.

If it was me being asked for to send a statement I would tell you to eff off!

Your only option is to go back to Nationwide (having checked your landlady's account details first)

CLAPTON

how exactly did you pay it?

analizer

I have paid it in cash. The lady in nationwide asked me to confirm the name of the account holder. I gave the name of my landlady and she said it was correct.

mulronie

Why did you throw the receipt away before confirming with the landlord that she had been paid?

innovate

Sounds like another case of a very expensive lesson to learn. The only sensible way forward for the OP is to pay the rent again, this time keeping their receipt.

I would recommend the OP does not ask the landlady for a copy of her bank statement, unless they want to be looking for a new place to live in as soon as there is a break point in the rental agreement. Or sooner, of course, if the rent remains unpaid.

Hominu

analizer wrote: »

I have paid it in cash. The lady in nationwide asked me to confirm the name of the account holder. I gave the name of my landlady and she said it was correct.

Rather than asking your landlady for a copy of her statement as proof of non receipt (I'd tell you to get stuffed personally, I think she will as well), I'd be asking your bank for proof of payment. Since you've thrown away the first copy this may cost you or even not be available.

Maybe you could give your landlady a copy of your statement to prove payment? Not that she'd care much if it isn't in her account.

innovate

Hominu wrote: »

Maybe you could give your landlady a copy of your statement to prove payment? Not that she'd care much if it isn't in her account.

There wouldn't be anything on a statement if the payment was made in cash

pmduk

Unfortunately the onus is on the OP to prove payment has been made, not the other way round. Normally the best way to do this is by receipt. I doubt whether Nationwide is going to be able to confirm that a cash payment has been made to credit a third party account without breaching the DPA.

In future either keep receipts or preferably make a transfer from your account to the Landlady's, if necessary, open an account in order to do this.

pqrdef

It's always possible she gave you the wrong account number, and the money is lurking in some old savings account or it's gone to overpay the mortgage.

pmduk

pqrdef wrote: »

It's always possible she gave you the wrong account number, and the money is lurking in some old savings account or it's gone to overpay the mortgage.

Which would leave the OP in an equally difficult situation as the have no proof where the money went.