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eBay Account Wrongly Suspended - Help!

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Comments

  • Sheepstar
    Sheepstar Posts: 33 Forumite
    I gave up with the customer services dept, who were clearly just reading from scripts and had no authority to do anything.

    I wrote a paper letter and included a screenshot of the other user's account from the "MyWorld" community page which showed it was based in the USA. I sent it recorded delivery to the two eBay addresses I found online:

    eBay UK Ltd, Complaints Department
    PO Box 659, Richmond-upon-Thames
    Surrey, TW9 1TX

    and

    eBay (UK) LTD,
    P.O. Box 9473
    Dublin 15
    Ireland

    I have never received any response, and log into eBay every day to see if anything's changed. Today I logged in and there is no message from eBay, BUT the selling restriction has been lifted and I can sell again.

    Many, many thanks to "theonlywayisup" for the suggestions and the support :j

    I hope this might be useful for anyone else who is wrongly accused.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Glad you got it sorted.
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