Tesco wine code fail?

As advertised in this week's MSE newsletter: I ordered two cases of wine, value £56, from Tesco, inserted code XX6TJP at checkout and expected to see 750 clubcard points as promised. Instead it just showed 56 clubcard points for the purchase and nil promotional points. Am I missing something or is it an invalid code? Deal details below:

"Get an extra 750 Clubcard points on orders over £50 on two or more cases at Tesco Wine*. Simply insert the code XX6TJP at the checkout before Sun 21 Apr.

...

Factoring this in, if you buy two cases for just over £50 - easily doable, examples below - you're getting the second case effectively free. To help this deal work even better, Tesco's selling some popular cases at big discounts and has 25% off French wines when you buy two cases till Thu 18 Apr."
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Comments

  • Me too - bought three cases totalling £60.48 and only seemed to get 60 pts.
  • ericonabike
    ericonabike Posts: 337 Forumite
    Part of the Furniture Combo Breaker
    I rang Tesco - their advice was to 'wait until the wine is delivered and see if the points appear then'. Hmmm....
  • MSE_Deborah
    MSE_Deborah Posts: 134 MSE Staff
    Part of the Furniture Combo Breaker I've been Money Tipped! Savvy Shopper!
    Hi guys,

    Thanks for the feedback - I've emailed Tesco Wine about it. We tried the code yesterday and again this morning and it added the 750 points at the checkout, so it should have showed up on your order right away.

    I'll update you here as soon as I know more,

    MSE Deborah

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  • iris
    iris Posts: 1,454 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have just tried the code and it works for me;)
  • MSE_Deborah
    MSE_Deborah Posts: 134 MSE Staff
    Part of the Furniture Combo Breaker I've been Money Tipped! Savvy Shopper!
    Hi folks,

    We just tried the code again and it's working for us. Tesco Wine also got back in touch to say that there are two reasons why the code might not work...

    1. The £50 minimum spend hasn't been met.
    2. There's another coupon code in your basket - you can only use one code at a time. So if you have an old unused coupon code in your basket, or you're trying to use two codes, the 750 points code won't work.

    If you still can't get the code to work and the above points don't apply, please email me on [EMAIL="Deborah@moneysavingexpert.com"]Deborah@moneysavingexpert.com[/EMAIL] and I'll take a further look into it for you.

    Hope this helps,

    MSE Deborah

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  • ericonabike
    ericonabike Posts: 337 Forumite
    Part of the Furniture Combo Breaker
    Much obliged Deborah - I've emailed you
  • "Sorry, there seems to be a problem
    Sorry, this ecoupon cannot be accepted, as it has already been used the maximum number of times. Ref: 50071"
  • noiy
    noiy Posts: 6 Forumite
    "Sorry, there seems to be a problem
    Sorry, this ecoupon cannot be accepted, as it has already been used the maximum number of times. Ref: 50071"

    I got the same error a little earlier. It was working OK this morning (circa 10:00), but I was unable to complete the order as it repeatedly 'failed' to display the Verified by Visa page (despite trying 2 different cards, and IE and Firefox - so I gave up and tried later).

    Completely disgusted with Tesco - don't know if MSE can do anything about this 'voucher expiry' please? Suffice to say I've not ordered the wine - rather not give them my business, all things considered.
  • Browntoa
    Browntoa Posts: 49,598 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    this code will not work with the current 25% off discount the site is autmatically applying if you buy cases over the value of £50 I think ??
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  • noiy
    noiy Posts: 6 Forumite
    It worked this morning - right through the initial payment phase where it failed due to issues with Verified by Visa (using 2 different broswers and 2 different credit cards - none of which have given problems)
    Also: the MSE email link indicates it should work (sorry - I can't include links!)
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