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Ooh, I think I am being spun a line

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Comments

  • pinkshoes
    pinkshoes Posts: 20,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Don't even think about backing down!

    I'd send a message saying in the past you've had some buyers claim that an item was dirty, just to get a partial refund, and as you're sure they agree this is a mean thing to do, they'll understand why you no longer issue partial refunds!
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • sharnad
    sharnad Posts: 9,904 Forumite
    soolin wrote: »
    I didn't even ask as this was not damage- they are claiming the item was well used and not brand new.

    It was despatched brand new and if it arrived used then someone at the PO opened it, used it for a while, resealed it all, repacked it and delivered it to my buyer the next day.

    Mind you the story has now changed 3 times and even ebay say it looks suspicious.


    stand your ground and refuse partial
    Needing to lose weight start date 26 December 2011 current loss 60 pound Down. Lots more to go to get into my size 6 jeans
  • daveeeeed
    daveeeeed Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    nikkit72 wrote: »
    If they should leave you neu or neg feedback, just take it with a pinch of salt, reply to the feedback and tell your story. i.,e buyer tried to scam me, just read there feedback they leave for lits of sellers.

    I've just found that scam buyers can hide their feedback so you can't read comments so they will soon wise up to this. That means you won't be able to read the feedback they leave for others as well as false positive feedback left for them as a buyer.
  • soolin
    soolin Posts: 74,478 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    daveeeeed wrote: »
    I've just found that scam buyers can hide their feedback so you can't read comments so they will soon wise up to this. That means you won't be able to read the feedback they leave for others as well as false positive feedback left for them as a buyer.

    my buyer does not have private feedback
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • CouponWoman
    CouponWoman Posts: 6,065 Forumite
    Stick to you guns Soolin. You know they are trying to rip you off.

    Offer a full refund on return on the item in the condition it was sent. I personally wouldn't offer the return postage, but thats just me.

    Also I would report the buyer for malicious buying which it is, she/he obviously seems used to getting items on the "cheap" by saying not as described give me a partial refund.

    If you get bad feedback/dsr's I would ask for it to be removed as anyone with a brain can see it would be a deliberate act of revenge for not giving into their demands.

    Oh, don't forget to BBL.

    xx
  • daveeeeed
    daveeeeed Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    soolin wrote: »
    my buyer does not have private feedback

    Mine didn't until he tried to scam me.....
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