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Everyone Looking Into Trolley Excitement
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Went to mr T and got 4 Twinings Tea 80's at £3.48 which should price match against Mr S at £1.74 but till spit said today your shopping would have been no cheaper at Asda, Morrisons or Sainsburys. It does not show as being sold at T on mys but blatantly is and matched on APG against S earlier in the week. What can I do about it?Just spoke to Tesco cs re my PP yesterday. He said it compares the whole basket not individual items. I told him the T showed on Sainsburys website at £1.74 yesterday and was found to be N/A on my receipt .He just basically said too bad if it does not compare at the time then that's it. I told him it is false advertising and i will be writing in to CEO with my screen shots of the item in question.
Useless!Just had a call from Tesco CS concerning the PP from yesterday. She said that they are keen to know if there are mistakes in the system so they can report them to the company they employ to do the matching. She said the item has probably not been showing on Sainsbury's website so thats why it did not match.
I told her that i had bought the same item in Asda a few days earlier and it matched. It is on offer until 16.4.13. If you look on Tesco website the only Twinings Everyday showing is the decaf one although the stores sell 3 different sizes of ordinary T. I told her Tesco would lose customers as Asda and Sainsbury both have superior price match systems and it is not up to the customer to point out the errors.
I told her i was astounded that in spite of providing proof that it is on offer at S that she was unable to do anything to compensate me and was only interested in using my information to fix their inferior system.
I ended the call by asking for her name and id and saying I am taking my complaint to the CEO.
Unbelievable!!
This is going to be unpopular.
Rose, the CEO doesn't give a flying f..eck about your pp,apg or bm voucher, nor whether it compared v anyone, he/she has bigger fish to fry.
TBH Rose, I think you have let greed take over sense.Back to square one, no apg, no comment.0 -
Dove Men Shave Gel+ Sensitive is not appearing on MsM when showing As - switch to S and it shows as NA - in the promo on A.com.
What effect does that have if you buy 3 Dove please?
It has matched in a Simple shop last week and was appearing on MSM in the As range.
Many thanks
Anon
Just popping in to add my bit of bilge. Rushing off for whoopsie in 2 seconds. My view on the above-
It could mean, if you buy it in A, the computer could recognise it and compare it against S since it is on MSM, albeit only on the S side.
(However, this is how it is on MSM in your area. It may be, like the purple wipes yesterday, it was NA for A in some areas but other people had it as showing for both A (and in the offer) and S on their area.)
Or it could mean it turns up N/A as it thinks A is OOS (even if you've managed to buy it).
I've had both these alternatives happen to me in the past - and unfortunately there doesn't seem to be any pattern as to which it results in. I've managed to buy Mr Kipling Apple & Blackcurrant Pies in A when showing OOS for A - one occasion, it appeared on the comparison and gave 10%, the other occasion it failed to appear.
Plus I bought Fox Glacier Mints once (when I was a little careless and not looking to trade-down to S'price) - they were on a.com in my area, and on MSM when logged in, but no trace at all when logged out. Despite not showing logged out (which you may assume is the 'nationwide' picture), it did appear on the comparison as it was on MSM (logged in for me, my 'local' picture perhaps) - I'd assume anyone who bought it, even if it was absent both logged in and out for them, would have it compare - as previous glitch items (I recall the Vaseline Bag - shut up Savvy we're sick of hearing its mention:rotfl: - I had it on my MSM, it worked, as a substantive item plus a different item acting as the trigger, even for those who couldn't see it or who saw it but saw only N/A for A, whether they were in or out).0 -
I have both Dove Men+Care Shave Gel Sensitive+ (200ml) and Dove Men+Care Shave Foam Sensitive+ (200ml) showing on MSM for me, whether I'm in or out, and showing in the offer for A. Mush dash - will probably again come to nought!0
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How come you have time off :eek:
Should you not be sorting the Stubby household out rather than idle gossip on hereWhen The Fun Stops Stop0
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