west talk corporate

temba

I bought a phone through this company at the end of last year. I am on a cashback deal and I'm due to send my first 6 months' bills in a couple of weeks. I've been very organised and have all the info I need. I just rang to see if they need all the bills or just the front pages. The number doesn't exist. It certainly used to as I rang up to ask some questions when I first received the phone. I have done a search for them on the internet and they don't seem to exist. I have found some forum messages saying to avoid them but no apparent way to contact them. I have also found that they apparently now have a different address, which "coincidentally" seems to be the same as mobile club 7, so I'm guessing the companies are linked.

What shall I do? Shall I still send the bills to the old address, the one which I was given when I first got my phone? Does anyone have any info or advice, or any way of contacting them? I'm assuming now I've been duped, but I'm not going to go quietly, they owe me about £800!!!

Help

HolyCow

I am in the same position. Any info gratefully received.

hurrah

https://www.westtalk.com

ISAM_03

Hi,

Mobile Club 7 and West Talk are the same company (don't know how, they have different registration number) - according to the Mobile Club 7 customer service agents. I would suggest that you call Mobile Club 7 (0871 5007 777) and confirm where to send the cashback claim. It would most certainly be the address in Hanama Storage complex.

But getting the cashback from them is quite a different thing. Good luck to you.

ISAM_03

temba

Just to let everyone know that I finally went to the Citizen's advice bureau, and they traced the company and confirmed I needed to send my bills to:

Westtalk Corporate Ltd
PO Box 61402
London
NW10 7XG

(incidentally, this is an entirely different address to the one they gave me and they have never informed me that they moved, though they certainly are not at the original address they gave me)

I did this and have just received a letter back saying:

We regret we are unable to process your claim as our records indicate we have not received the "Acknowledgement of Safe Receipt of the Handset" from you.

Well, I don't know what records they are on about because I sent it straight back by recorded delivery. I am now going to get legal advice on this, and should be interested to know how many other people this has happened to. I hope I still get my money, but even if I don't, I hate the fact that crooks are getting away with ripping people off like this. Any info anyone has would be gratefully received.

Temba

bonnyd

Hi all,

I too am a victim of these crooks - been waiting 5 months for my 1st cashback cheque. I have done some digging on companies house website and have found they have changed their address again to:

Office 404
4th Floor Albany House
324/326 Regent Street
London W1B 3HH

I have also paid for a report from Companies house listing the names of their directors and I will be writing to each of them today threatening legal action unless I receive my cashback. I have cut & pasted all the details below and I hope this helps us all get some justice!


Company Register Information

Company Number:
04652751
Date of Incorporation:30/01/2003
Company Name:
WESTTALK CORPORATE LIMITED
Registered Office:
OFFICE 404




4TH FLOOR ALBANY HOUSE


324/326 REGENT STREET


LONDON W1B 3HH
Company Type:
Private Limited Company


Country of Origin:
United Kingdom


Status:
Active


Nature Of Business (SIC(92)):
9305 - Other service activities
Mortgage: Number of Charges:
( 0 outstanding / 0 part satisfied / 0 satisfied)






Previous Names




Date of Change
Previous Name


08/06/2004
WELCOMBE FARM LIMITED






Key Filing Dates










Accounting Reference Date:
31/03


Last Accounts Made Up To:
31/01/2006 (TOTAL EXEMPTION FULL)


Next Accounts Due:
31/01/2008


Last Return Made Up To:
30/01/2007


Next Return Due:
27/02/2008








Last members list:
30/01/2007


Last Bulk Shareholders List:
Not available






Current Appointments

Number of current appointments: 3







SECRETARY:
ASHWORTH, MICHAEL


Appointed:
17/01/2005


Nationality:
BRITISH


No. of Company appointments:
1


Address:
OLD FAIRFIELD



BROMPTON REGIS



SOMERSET



TA22 9NL









DIRECTOR:
MEHRA, BRIJMOHAN


Appointed:
01/06/2005
Date of Birth: 27/08/1959
Nationality:
INDIAN


No. of Company appointments:
2


Address:
46 FOSCOTE ROAD



HENDON



LONDON



NW4 3SD









DIRECTOR:
MEHTA, HARDIK


Appointed:
01/06/2005
Date of Birth: 07/04/1979
Nationality:
INDIAN


No. of Company appointments:
1


Address:
78 WADHAM GARDENS



GREENFORD



MIDDLESEX



UB6 0BU



This Report excludes resignations




Recent Filing History

Documents filed since 11/05/2006


FILING DATE
FORM
DESCRIPTION
27/07/2007
287
REGISTERED OFFICE CHANGED ON 27/07/07 FROM:THE 401 CENTRE302 REGENT STREETLONDONW1B 3HH
12/06/2007
287
REGISTERED OFFICE CHANGED ON 12/06/07 FROM:BUILDING 3HANAMA STORAGE COMPLEXBRITANNIA WAY PARK ROYALLONDON NW10 7PR
16/04/2007
363s
RETURN MADE UP TO 30/01/07; FULL LIST OF MEMBERS;DIRECTOR RESIGNED;DIRECTOR'S PARTICULARS CHANGED
03/02/2007
225
ACC. REF. DATE EXTENDED FROM 31/01/07 TO 31/03/07
24/01/2007
287
REGISTERED OFFICE CHANGED ON 24/01/07 FROM:1 BARBICAN CLOSEBARNSTAPLEDEVON EX32 9HE
04/07/2006
363s
RETURN MADE UP TO 30/01/06; FULL LIST OF MEMBERS
11/05/2006
AA
TOTAL EXEMPTION FULL ACCOUNTS MADE UP TO 31/01/06






This Report excludes 88(2) Share Allotment documents

martynljones

I've had limited success getting my cashback from Mobile Club 7. For a start, in the year I've had a contract with them, they've changed the address you need to send your paperwork to twice. Needless to say, they didn't inform me.

You need to send everything by recorded delivery, and print out and keep the proof of delivery from the Royal Mail website. I then keep checking on a weekly basis with the online help system that they have received it. Once you get confirmation of this, print out and keep the 'chat' as proof.

Then after 21 days, as you may not have heard anything from them by then, write to the customer services manager, and explain politely what has happened, and as you have heard nothing from them they are in breach of contract. I also told them that i would take the matter further if I heard nothing within 14 days. Don't forget to send this by Recorded delivery as well. This has been enough for me for all of my cashbacks, and the cheque has arrived shortly afterwards.

Don't be afraid to take the legal route if you get no joy. It's easy now, and can all be done online at Money Claim UK. It's also cheap, and you can claim all expenses back. Just remember to keep copies of everything and you can't fail.

Hope this helps...