Deposit held until bills are paid

Cognito

well, if you read a bit above, they haven't actually offered any guidance whatsoever. they just said "file a dsipute and we will adjudicate, or take it to court"... which is why I'm posting here.

tbs624

Have you, or have you not, been given the scheme's prescribed information?

Have you, or have you not, looked at the website guidance on how the scheme works in general, and how disputes in particular are dealt with?

What exactly is the dispute? That they still want receipts for bills which you are choosing not to supply ( because you don't have to, as we have told you)?

Is it that neither LL nor LA is responding?

Or is there a proposed deduction for something else that you want to contest?

Have you *formally* requested the return of your deposit?

giddypenguin

If this is how you act towards people trying to help you - no wonder your LA/LL are ignoring you.

Werdnal

Then check out the guidance on the scheme website and file a dispute. Do you expect the posters here to come around and do it all for you?

Who protected the deposit - LL or Agent?

If it was the agent, have you spoken to them about releasing it? Have you written to them and the LL to confirm that you will accept the cleaning deduction, but require the reminder of the deposit returned, otherwise you will be launching a dispute claim via TDS?

If you are not getting anywhere, go onto the TDS website - Google it because I can't be bothered to do it for you. Read the advice and guidance for tenants on there and enter the dispute!

You started this thread nearly a month ago, and if you had read the advice given and taken it upon yourself to go to the TDS site and sort it out, you could have your deposit back by now. You spent a whole evening bleating about this when you originally posted, and do not seem to have made any progress towards sorting this out yourself via the advice, links and other info provided!

thesaint

Send the landlord a "Letter Before Action" stating that you require the deposit to be repaid within "x"(I suggest 14) days.

Cognito

tbs624 wrote: »

Have you, or have you not, been given the scheme's prescribed information?

yes

tbs624 wrote: »

Have you, or have you not, looked at the website guidance on how the scheme works in general, and how disputes in particular are dealt with?

yes

tbs624 wrote: »

What exactly is the dispute? That they still want receipts for bills which you are choosing not to supply ( because you don't have to, as we have told you)?

there isn't one.

tbs624 wrote: »

Is it that neither LL nor LA is responding?

yes. that's exactly it. thank you so very much. that's the reason I started this thread, and finally I'm getting results. my problem is: the deposit has not been returned, and they are not replying to any messages. what do I do now?

tbs624 wrote: »

Or is there a proposed deduction for something else that you want to contest?

nope

tbs624 wrote: »

Have you *formally* requested the return of your deposit?

yes

Cognito

giddypenguin wrote: »

If this is how you act towards people trying to help you - no wonder your LA/LL are ignoring you.

I could write an essay here, but, in short: I am VERY appreciative of people helping me, even of people *trying* to help me. I just happen to prefer concrete answers/help on the topic at hand (the one I'm asking about).

Cognito

Werdnal wrote: »

Then check out the guidance on the scheme website and file a dispute. Do you expect the posters here to come around and do it all for you?

Who protected the deposit - LL or Agent?

If it was the agent, have you spoken to them about releasing it? Have you written to them and the LL to confirm that you will accept the cleaning deduction, but require the reminder of the deposit returned, otherwise you will be launching a dispute claim via TDS?

If you are not getting anywhere, go onto the TDS website - Google it because I can't be bothered to do it for you. Read the advice and guidance for tenants on there and enter the dispute!

You started this thread nearly a month ago, and if you had read the advice given and taken it upon yourself to go to the TDS site and sort it out, you could have your deposit back by now. You spent a whole evening bleating about this when you originally posted, and do not seem to have made any progress towards sorting this out yourself via the advice, links and other info provided!

Werdnal, I don't expect anyone here to do anything for me. I'm just asking for advice.

there is NO dispute. they just haven't returned the deposit, and they're not replying to my messages.

with regards to your other questions, I have spoken, and written and claimed, and AS I SAID, there was no reply.

I posted the link to the deposit scheme myself a coupla posts up, so don't tell me to google it. I have already contacted them and again, AS I SAID, they haven't been much help either.

and I waited so long because anselld's advice was to "sort out the bills FIRST".

Cognito

thesaint wrote: »

Send the landlord a "Letter Before Action" stating that you require the deposit to be repaid within "x"(I suggest 14) days.

thank you so very much for your suggestion, but would that actually be any help, or will I simply be wasting time? (the TDS has a time limit on filing disputes with them)

dotdash79

Why don't you use the single claim process, this means that if the landlord fails to respond in x amount of time then you get the payment be default.