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flight delay on olympic package strategic airlines

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last summer we were delayed around 9 hours on our package holiday to corfu from manchester with olympic holidays using strategic airlines as their carrier.
despite searches online i am unable to find contact details for strategic to log a complaint. they appear to have ceased flights for olympic in october 2012 but thats all the info i can find.
has anyone had similar problem and has it been solved please? or perhaps have contact details.

Comments

  • lyndac40
    lyndac40 Posts: 463 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    Hi sunnybee71

    Found this info not sure if it will be any good.

    http://www.charterflights.co.uk/contact_us.php?PHPSESSID=4fe1b09d59d5c67ee8a4b7e9d9e60449

    Lynda x
  • lyndac40
    lyndac40 Posts: 463 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    also this

    Strategic Airlines airline information

    Strategic Airlines is a charter and scheduled airline with it's head office in Brisbane, Australia.

    Flights operate from Manchester and London Gatwick to Corfu, Crete, Heraklion, Kos, Rhodes, Skiathos and Zante in Greece and Paphos and Larnaca in Cyprus.
    How to book

    To book a flight with Strategic Airlines use the search box on the left or call our friendly sales team on 020 8714 0010.
    You can also email us from our contact page
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    sunnybee71 wrote: »
    last summer we were delayed around 9 hours on our package holiday to corfu from manchester with olympic holidays using strategic airlines as their carrier.
    despite searches online i am unable to find contact details for strategic to log a complaint. they appear to have ceased flights for olympic in october 2012 but thats all the info i can find.
    has anyone had similar problem and has it been solved please? or perhaps have contact details.

    In sixty seconds, I found lots of links about how Strategic went bust last October. Even Wikipedia has an entry: http://en.wikipedia.org/wiki/Strategic_Airlines_Luxembourg

    What does a bust airline get you? No compensation, unfortunately!
  • oh didn't realise that they'd actually gone bust just that they weren't used by olympic anymore :(
    also does that mean there's absolutely no way of making a claim? doesn't it make you a creditor? would olympic be held responsible?
  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sunnybee71 wrote: »
    oh didn't realise that they'd actually gone bust just that they weren't used by olympic anymore :(
    also does that mean there's absolutely no way of making a claim? doesn't it make you a creditor? would olympic be held responsible?

    As per the FAQs, it is the airline that is responsible so nothing to do with Olympic.
    As per the FAQs - Airline bust = not claim
  • i'm new to this kind of thing, trying to follow martins advice and using forums, so thanks for your help everyone.
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