Does anyone know if it's illegal to sell details?

bargainbetty

I have just found out that TMobile do not retain your marketing preferences if you renew your contract with them. I had refused permission for all marketing, third party or otherwise, sales calls or allowing my data to be passed/sold on during my first two renewals. This time, they didn't ask, and I didn't tell them because I'd previously stated it and it's the same account! However, it doesn't work like that.... getting phone calls and spam texts again.

bod1467

peachyprice wrote: »

They rely on people not reading though, it's easy to either un-tick or tick a box out of habit, nothing to do with not understanding what's written at all.

In which case ....

peachyprice

......you end up on MSE asking if it's legal

battleborn

You got to be careful about stores who ask for your postcode and house number when purchasing at the till.

I experienced this at Maplin and Toys R us recently, needless to say, I said why do you want that and they go "its just so we can send you stuff, you dont have to" but they dont say that to begin with.

fluffnutter

peachyprice wrote: »

Perhaps you didn't un-tick a box on one occasion, that's all it takes.

battleborn wrote: »

Sometimes the tick boxes are put around the other way to trick you.

Instead of ticking to NOT be put on a mailing list, they say please leave unticked to be added to our mailing list.

Agreed. Plus sometimes you're not presented with a box, to tick or untick.

I can recall two instances where I've been caught recently. Online when arranging some insurance (directly with the company) I wasn't given the opportunity to opt out of their own email marketing, only that of text marketing and of their selling my details to third parties.

On the phone to a car hire firm a while back, my husband wasn't asked explicitly about what he wanted his personal details to be used for and discovered that the default is obviously that he'd like them sold left, right and chelsea.

The former wasn't too bad - I simply unsubscribed the first time I got a marketing email. The latter incenses me. Companies should have to explicitly tell you that they're going to sell your details when arranging business over the phone and allow you the opportunity to opt out. Wankers!

patman99

The TPS is a waste of time nowadays. Firms scan lists of contacts through the TPS database & any that show-up as being on the blocked list simply get rolled-up into a new list that gets sent to a non-UK call centre. Thus bypassing the system.

wantmemoney

it's easy to either un-tick or tick a box out of habit

I suspect most of this you must have either un-ticked or ticked a box is a big smoke screen peddled by an out of control 'Marketing Industry' and useless complicit Industry funded Regulators in order to blame the long suffering public.

miss_scrooge

I always read the small print and make sure I tick or untick the boxes properly that's why I need to find out what comany sold my details told it's one of two and they are unsure of what one it is think they are trying to fob me off now.

shaun_from_Africa

miss_scrooge wrote: »

I always read the small print and make sure I tick or untick the boxes properly.

However, you stated earlier that:

miss_scrooge wrote: »

I never tick boxes and always read terms and conditions.

miss_scrooge

So what I missed a bit of sentence I was stressed out at time give me a break.