Lloyds Pharmacy

peachyprice

pmduk wrote: »

My GP's health centre has its own branch of Lloyds Pharmacy and that's the worst of the lot, both for waiting and customer service.

This seems to be a non-chain pharmacy, they've had to open it in a temporary building while the permanent one is being built (something to do with the licence being issued and having to open within a set time frame) I reckon it's one of the GP's children just qualified as a pharmacist

fluffnutter

Thomas_Hardy wrote: »

Dispensary assistants (who are not "just counter staff") are trained to ask these questions. Also the drug you refer to is not OTC, it is pharmacy only (there is no such classification as "OTC but pharmacy only"), hence why the questions are asked.

Please don't patronise me. I know precisely why questions are asked. Call them what you will but they are not pharmacists and they are not qualified to override a GP or consultant's decision about what's an appropriate drug for anyone to take. Nor should they make people feel uncomfortable when buying a commonly used painkiller for a legitimate reason. I don't have these kind of problems in other pharmacies. Questions are asked, as one would expect, but without the patronising and accusatory attitude that the staff in my local Lloyds seem to specialise in.

Money-Saving-King

fluffnutter wrote: »

Questions are asked, as one would expect, but without the patronising and accusatory attitude that the staff in my local Lloyds seem to specialise in.

But it's ok for you to have a patronising and accusatory attitude towards them for doing the job they're trained to do and asking the questions they have to ask.