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Can I port away and keep phone contract?

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mooch
mooch Posts: 154 Forumite
Part of the Furniture Combo Breaker
Does anyone know if I can port my number away from a 3 contract but keep the 3 contract going i.e. use the original 3 number or get a new one assigned?

3 customer services said that once I port, the contract will be cancelled. Just want to double check this is always the case or if there is some work around to take my number but keep the contract.

Thanks.

Comments

  • Buzby
    Buzby Posts: 8,275 Forumite
    Yes, I've done it - but you need to speak to someone in the UK - as the offshore centre are prone to misinform. I arranged to port out my old number on a PAC, and for them to immediately allocate a stock number to keep the contract active.

    You do need to re register for My Three with the new number, but apart from that it is fairly painless.
  • mooch
    mooch Posts: 154 Forumite
    Part of the Furniture Combo Breaker
    Sweet. I've never spoken to anyone in UK. Any tips for how to do that?

    Still got 8 months on my contract but realised I prob need to go for an unlimited package instead. My mum's contract is up, so if I can pull this off it will save me getting a new one for her. Much appreciated.
  • Buzby
    Buzby Posts: 8,275 Forumite
    I found early morning in the UK is best, 0800 or so for some reason - perhaps that's when the sub-continent has its lunch break! :)
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