T Mobile - Somebody please help!!

brummielondoner

I had a letter today from T Mobile stating that in 2002 i had a contract which ran out thru the 12 months, they say i upgraded my phone then cancelled. And now they want to charge me £497 for the cancelled contract.

Now i had a contract, but i was 17 at the time and the phone shop (A Link) forged my DOB on the form. i didnt realise this till some years later when i was throwing the paperwork away. At the time they just said they had a special arrangement with T Mobile for people who were almost 18 as long as they had guardian as a financial back up. Being 17 and fairly stupid at the time i didnt realise i was doing anything wrong.

Anyway the point is i had the 12 months contract and paid all the bills in full as i am aware of, i cancelled my contract when a £300 bill landed on the mat after them telling me i was capped at £90, but because i had paid on time they had lifted this. My mum paid this for me and i cancelled it. I am pretty sure i never had an upgrade as i had kept my PAYG mobile as a back up for when i went over my bill limit, so i just carried on using that solely when i cancelled.

I have now had a T Mobile contract with them since June 2006, and its only now they are writing to me about this previous account.

Please can someone advise me on what to do!!!

Christine

kuniform

It's been a day or two so I hope you've managed to sort it out, but if you haven't then I'd suggest that the first thing you do is to give t-mobile a call and find out what phone you upgraded to. Perhaps it slipped your memory?

When you cancelled your contract with T-Mobile they should have sent you a letter stating this? Perhaps this letter mentions an outstanding balance?