Going back to Factory Settings?????

margaret_3

Can anyone advise me please?
T.I.A.
Margaret

Browntoa

depends what you mean

1) re-install windows

2) restore windows to it's first restore point

3)Restore windows form a recovery disk that you made when you first bought the PC

which version of Windows is it ??

and what are attempting to do ??

margaret_3

Browntoa wrote:

depends what you mean

1) re-install windows

2) restore windows to it's first restore point

3)Restore windows form a recovery disk that you made when you first bought the PC

which version of Windows is it ??

and what are attempting to do ??

Thanks for the reply!
I am giving my laptop to someone so I went to system restore but I noted that one can cancel this.
I want my address book etc. permanently deleted!
Many thanks Browntoa.
Margaret

Browntoa

can't you restore, then follow it up by deleting all restore points , then add one new restore point ??

margaret_3

Browntoa wrote:

can't you restore, then follow it up by deleting all restore points , then add one new restore point ??

Umm! How do I delete restore points.
Sorry!

Browntoa

you turn off system restore in Xp or are you using Me ??

Browntoa

here is the Xp version

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam

Here is the Me Version

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239?OpenDocument&src=sec_doc_nam

do your restore point to your Clean restore point, make sure the laptop boots up ok and then turn off restore, which deletes the points, then turn it back on agin and do a new restore point

margaret_3

Thanks a lot! I'm on XP. After I've done system restore I turn it of. Yes?
Thanks for your patience.
Margaret

Browntoa

yes, make sure after you do the restore to your earliest point that all the data you want deleted is no longer there before you turn off system restore

to finish off if happy then use this bit of software

http://www.acelogix.com/download.html

Ace Utilities v2.42

has a secure deletion bit which will clean the hard disk

Browntoa

once it is all clean then do a new restore point (after turning restore back on of course....lol)

andy88_2

but I thought System Restore does not delete data, only settings