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Moving from TalkTalk

Buster1874
Buster1874 Posts: 85 Forumite
in Broadband & internet access
I'm currently with the dreaded TT, but keep getting good offers in the post from BT (who we used to be with). Can I change from TT to BT during the existing contract period? I can't find how much of the contract is left..Thanks

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You can change any time you like, but if still in minimum term you will be charged an ETC for the contract you are breaking.. Look in your online account for your minimum term date, or call TT. Usually 12 or 18m minimum term, possibly 24 if you have YouView.
    No free lunch, and no free laptop ;)
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Buster,

    If you register on the TalkTalk Members Forum we can conduct a ecurity check with you and confirm the contract end date. If you are considering leaving just on the basis of price we can also arrange a call from our Retentions Teams who can discuss any current promotions and offers that may be available

    Regards

    Mark
    Online Community Department.
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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