MSE News: SSE handed £10.5m mis-selling fine – can you claim compensation?

SSE_2

Hello, I would like to confirm that SSE will not be passing this fine onto customers. For anyone who feels they (or a member of their family) were mis-sold they can contact our dedicated Sales Guarantee team on 0800 975 3341. Thanks, Holly.

Wywth

SSE_company_representative wrote: »

Hello, I would like to confirm that SSE will not be passing this fine onto customers....

Nonsense.

Where do you think the £10.5m along with your wages comes from? :huh:

Or are you saying SSE will be looking to its shareholders for the £10.5m required? :cool:

MillicentBystander

Lol. Is the fine tax deductible?

sooty&sweep

Hi

Our deal with power is just coming to an end and I was planning to switch to SSE as they were offering the best deal & they appeared to have a good customer service rating. Are they best avoided ?
Jen

flyingjock1

Wywth wrote: »

Nonsense.

Where do you think the £10.5m along with your wages comes from? :huh:

Or are you saying SSE will be looking to its shareholders for the £10.5m required? :cool:

Her wages probably come from the SSE Group. The Group as like most large companies will have several income streams. Why do you automatically assume the fine will be passed onto customers?

caveat_emptor

It's about time an energy company was punished for this although the fine is a joke. The fact that this has been going on for some time questions Ofgem's effectiveness as a regulator. Even the SSE advert states that they are not alone and in my experience they are not. Some time ago I had same problem with Scottish Power when I was given false tariff data.which they admitted and switched me back to my previous supplier. At that time I reported to ConsumerDirect etc. etc and the then Labour Minister for Consumer Affairs and got nowhere at all

Richie-from-the-Boro

- if fines imposed were taken from the share dividends only
- then the real regulator .. .. the shareholders .. .. would bring real effective voting pressure into the process

money_maker_mummy

Hi can anyone please help me.

In 2009 i was with british gas. A doorstep salesman from sse said i couls save money if i switched and showed me what i could save on his tablet. I switched one fuel... put xant remember which one. He said i will only have to pay something like £40 but my bill was more like £80 - more than i was paying before!!

I have no documents or account numbers, etc. Is there anything i can do?

momac_2

i received bill at end of march for £975 underpaid in gas from SSE after signing up in Marks and Spencers in October 2011, they have offered to allow me to pay it off at £19 per month with £100 compensation, does this seem fair