Small Claims Court help needed

Mr_Optimistic

I have had major problems with a utility company. I tried to resolve matters by writing to them in the hope the matter would be resolved amicably. They weren't interested even when I threatened court action. Incidentally, I felt I had a strong case as I had letters /emails from sub contractors admitting their mistakes.

I decided that the courts were the only way to resolve this matter so I sent off the necessary forms and fee.

Not being legally trained, and having always heard that the small claims route was oh so simple I blundered on in!

I did not realise that claims under £5,000 (but now £10,000) were dealt with as small claims but amounts over that are treated differently. My claim was for £9,000.

The utility company have employed an aggressive and intimidating firm of solicitors who wish to hang me out to dry. I have spoken to a solicitor who feels it might be too expensive to proceed.

I have to return the allocation questionnaire very soon and wondered if anyone had any advice to offer me? Would the court accept this on the small claims route if I asked in the questionnaire?

grumbler

Why Credit Cards board?
There are Utilities and Consumer Rights boards here.

chanz4

you need to be going towards the subcontractors if they are negligent