AVG Update

jadring

The computer is connected through an ethernet cable.

It's Windows XP, we use IE, FF or Chrome but none of these connect to the internet.

In LAN settings there is one box clicked which says 'automatically detect settings'

ipconfig only says 'windows Ip configuration' then goes back to C:\Documents and Settings etc

ping 127.0.0.1 says 'pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes =32 time>1ms TTL=128 (4 times)

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 <0% loss>
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average - 0ms

Then back to C:\ etc

Router is Huawei HG523a

closed

ipconfig /release

ipconfig /renew


ping 173.194.66.106

ping www.google.com

any software firewall installed? Did avg have a firewall, or was it the free version

are there any remnants of avg found in startup when running msconfig

is the port light on where the pc's ethernet lead is plugged into the router

jadring

waddler_8 wrote: »

You've run the AVG remover?

Try a system Restore to before Sunday when AVG updated.



Otherwise, if you can transfer a log back and forth between computers...

Download Farbar's Service Scanner from the link below and save it to your desktop.

LINK

• Double click FSS.exe to run it.
• Check (tick) the following checkboxes

• Internet Services
• Windows Firewall
• Other Services

• Click Scan
• When finished, notepad will open. Post the contents in your next reply.

The log can also be found on your desktop named FSS.txt

Microsoft windows XP service pack 3 (X86)
Boot mode: Normal

Internet services:
============

Connection status:
============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: other errors
Attempt to access Yahoo IP returned error. Yahoo IP is unreachable
Attempt to access Yahoo.com returned error: other errors

Windows Firewall:
=============
Firewall Disable Policy:
================
File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMISVC.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe
[2008-04-14 00:00] - [2009-02-06 12:11] - 0110592 ___A (Microsoft Corporation) 65DF52F5B8B6E9BBD183505225C37315

Extra List:
=======

Avgfwfd(11) Gpc(3) IPSec(5) NetBT(6) NwlnkIpx(8) NwlnkNb(9) PSched(7) Tcpip(4)
0x0B00000005000000010000000200000003000000040000000B0000000A00000006000000070000000800000009000000
IpSec Tag value is correct.

****End of log****

jadring

closed wrote: »

ipconfig /release

ipconfig /renew


ping 173.194.66.106

ping www.google.com

any software firewall installed? Did avg have a firewall, or was it the free version

are there any remnants of avg found in startup when running msconfig

is the port light on where the pc's ethernet lead is plugged into the router

ipconfig release & renew nothing happens again.

ping 173.194.66.106 brings up

Pinging 173.194.66.106 with 32 bytes of data:

Destination host unreachable. (4 times)

Ping statistics for 173.194.66.106:
Packets: Sent = 4, Received = 0, Lost = 4 <100% loss>

C:\ Documents etc

waddler_8

There you go

Avgfwfd(11)

AVG network filter service.

• Open Notepad
• Copy and Paste everything from the Code box into Notepad:
  

  @echo off
  sc Stop Avgfwfd
  sc config Avgfwfd start= disabled
  Del %0
  

• Make sure there are NO blank lines before @echo off
• Make sure there IS one blank line at the end of the file.
• Go to File > Save As
• Save File name as fix.bat
• Change Save as Type to All Files and save the file to your desktop.
• Close Notepad
• Double-click fix.bat on your Desktop

Reboot and see if you connect to the internet.

jadring

waddler_8 wrote: »

There you go



AVG network filter service.

• Open Notepad
• Copy and Paste everything from the Code box into Notepad:
  

  @echo off
  sc Stop Avgfwfd
  sc config Avgfwfd start= disabled
  Del %0
  

• Make sure there are NO blank lines before @echo off
• Make sure there IS one blank line at the end of the file.
• Go to File > Save As
• Save File name as fix.bat
• Change Save as Type to All Files and save the file to your desktop.
• Close Notepad
• Double-click fix.bat on your Desktop

Reboot and see if you connect to the internet.

When I do this a black box flashes up on the screen then disappears, I can't restart my computer as it stalls so I have turned it off and on again but I still can't get online.

jadring

Thank you for all your help, I have just managed to do it.

I put into google how to remove AVG network filter and the problem was in 'local area connection properties', the AVG network filter drive was checked and it said to uncheck it, I did and within a few minutes I was back online on my tower pc.

Once again thank you for your help, it was greatly appreciated.