Looking for a better Broadband and calls package

stefano

I am currently with BT on an Unlimitied Broadband Option 3 and Anytime calls costing £31.10 + £15.45 line rental.
Through Broadband choices, I am looking at two mainstream options: Sky and Tesco.
What experience do you guys have with the options mentioned?

HappyMJ

I'd recommend Tesco broadband. I had it for quite a while and it's been quite reasonable....and it's cheap. The support wasn't so good when a new router was required but it was a weekend when delivered and had to be set up. It took until the Monday morning to get it connected....but I'd stay with it if price is a concern.

If you have Sky TV then unlimited Sky broadband is cheap too. The experience I've had with them hasn't been so good taking over a week to get a intermittent connection problem resolved but others have had no problem.

I'm now on Plus.Net fibre. A bit more expensive but it is very fast. Support has so far been OK taking 3 days to get a no connection fault resolved.

macman

stefano wrote: »

I am currently with BT on an Unlimitied Broadband Option 3 and Anytime calls costing £31.10 + £15.45 line rental.
Through Broadband choices, I am looking at two mainstream options: Sky and Tesco.
What experience do you guys have with the options mentioned?

Whar are your other LLU options from an exchange search on https://www.samknows.com?
Sky LLU is one of the best providers, Tesco LLU is a much more untried proposition.

makeminechoc

I have had a great service from sky unlimited broadband for years, I deviated to try Primus broadband not so long ago and that was a very expensive mistake costing me hundreds of pounds and I moved back to sky for a seamless service 3 months later. So sky gets my vote

deebee

would recommend you avoid Tesco broadband at all costs! The phone service is good, but the broadband is terrible, think their routers are the problem, cheap and nasty, wireless does not work 90% of the time, I have had to call their support line at least 4 times in the year I have had their 'service', expect a 20 minute wait on the phone - minimum, my year is almost up, and may go back to Sky - had absolutely no issues with their broadband and phone, phoned Tesco AGAIN last night as once again, wireless not working, and having waited 20 minutes, re-dialled and selected 'thinking of leaving' option, two rings and the call was answered, helpful young man was very apologetic, but advised no penalties for moving, so that's what I will be doing!