Think I've been ripped off!

Bow

Hi all,

I ordered something online on 30/03/13. It was supposed to be delivered instantly via email but I have not received anything!!

There are no contact details on the site other than a form to fill in which then gives you a reference number.

I've got a feeling I have been ripped off.

The site was called instant-points.net and the payment was for £39.49 has been taken from my account.

What should I do next?

Thanks in advance
Bow

Caz3121

Possibly delay due to bank holiday weekend

Thomas_Hardy

Some reports on this thread of problems - the company seem to change their name a great deal (current address has been active less than a week).

Bow

Yeah I've just found the same info.
Thanks for posting up guys.

Is there anything I can do?

DCFC79

How did you pay ?

paddyrg

Domain only registered on 28th March, and the registrant is in China, scammed sounds likely TBH.

dalesrider

Bow wrote: »

Hi all,

I ordered something online on 30/03/13. It was supposed to be delivered instantly via email but I have not received anything!!

What should I do next?

Thanks in advance
Bow

Contact card provider and get non reciept chargeback actioned.
So long as it has fully debited, then there is no need to wait 15 days as its a electronic download.
These can be actioned straight away and require no paperwork.