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broken tumble dryer
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UPDATE
I have an ending for this thread....
I sent Argos a diagnosis from my local washer repair man stating it was a manufacturing fault, used the template off this site for an accompanying letter and received a written reply off Argos yesterday, within 7 days of them receiving my letter.
I sent it normal post, not recorded.
They offered a replacement dryer up to the full price of my dryer which was £229.99, even though I bought it on promotion at £204.41. They know the price I paid as I used an Argos card.
Or they offered a cash refund of £189.
I am happy with their response and owe it to the information I gained off this forum.
I would have just thrown the dryer away if I had not researched my rights on here first
My response..I chose a new Hotpoint dryer for £239.99 and the £10 upgrade fee was waived too.0 -
Glad you got a satisfactory (very!) result and thanks for updating to let us know.You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0
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