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Epson - Removal of eBay listing

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24

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  • sillygoose
    sillygoose Posts: 4,795 Forumite
    Part of the Furniture
    Or relist with no mention of Epson just the cartridge codes.

    When I changed to a new model (Epson) printer a while ago I was left with a box of compatible cartridges that didn't fit the new one. Didn't think of Ebay I just put an 'advert' on my Facebook page and they were quickly snapped up by a friend.
  • Leo2020
    Leo2020 Posts: 910 Forumite
    Thanks for your help sillygoose but I think I'll wait until I hear from Epson.
  • mr_sharma
    mr_sharma Posts: 132 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Had the same through when a manufacturer forced Ebay to remove an item that "infringed copyright! (in other words, they didn't want me to sell on an item 2nd hand!) Ebay didn't back down but conceded they hadn't looked at the item in question and, in spite of having a verified owners protection scheme, they didn't actually know what the rights of third parties were. Ask Ebay/Epsom under what law they removed the item. In my experience they won't be able to provide you with one. I ended up selling my item on Amazon Marketplace instead (with no issue!)
  • ThumbRemote
    ThumbRemote Posts: 4,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mr_sharma wrote: »
    Had the same through when a manufacturer forced Ebay to remove an item that "infringed copyright! (in other words, they didn't want me to sell on an item 2nd hand!) Ebay didn't back down but conceded they hadn't looked at the item in question and, in spite of having a verified owners protection scheme, they didn't actually know what the rights of third parties were. Ask Ebay/Epsom under what law they removed the item. In my experience they won't be able to provide you with one. I ended up selling my item on Amazon Marketplace instead (with no issue!)

    Ebay is a private website. They can remove what they want, they don't need a law to let them.
  • mr_sharma
    mr_sharma Posts: 132 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Ebay is a private website. They can remove what they want, they don't need a law to let them.

    They told me they were legally obligated to remove the item.
  • mr_sharma
    mr_sharma Posts: 132 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    "eBay hasn't inspected your item, and we're not experts in the rights of third parties, so we're not qualified to decide whether your item infringed the intellectual property rights of the rights owner"

    Good god, what a croc!
  • Leo2020
    Leo2020 Posts: 910 Forumite
    Basically a company could request the removal of an item for any reason they like as long as they tell eBay it's because someone has infringed intellectual property rights.

    Maybe I'm being a bit cynical but part of me thinks it's because I mentioned that my printer was faulty in the listing.
  • Leo2020
    Leo2020 Posts: 910 Forumite
    I found this from someone else who had a listing removed plus the response they got from Epson:

    http://reviews.ebay.ca/My-listing-removed-by-eBay-VeRO-Poor-Policy-Compliance?ugid=10000000007809898

    The important bit is here:

    "The guidelines for posting an auction for Epson ink cartridges is as follows:

    The auction title must contain one of the following terms to clearly identify the product.
    1) compatible
    2) non-genuine
    3) non-OEM
    4) genuine

    The words "comp" or "compat" or "4" are not acceptable within the title. Also, make sure if you use a thumbnail photo in the description closely matches the auction title. For example, if you are selling genuine Epson cartridges, make sure the photo depicted is an Epson (genuine) ink product, not a compatible. If you are selling a compatible ink cartridge, make sure you are not using a photo of a genuine Epson ink cartridge."

    According to this I followed all the rules given by Epson.

    I know that I am like a dog with a bone with this but it's just irritated me.
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So in theory nothing branded could ever be sold on The FleaBay?

    I can't advertise my Vauxhall Corsa, nor my Acer laptop, nor my Next chuddies. So the only thing I could sell is something like:

    "Folded Paper Aeroplance crafted personally by me from non-branded paper..."
    The man without a signature.
  • withabix
    withabix Posts: 9,508 Forumite
    vikingaero wrote: »
    So in theory nothing branded could ever be sold on The FleaBay?

    I can't advertise my Vauxhall Corsa, nor my Acer laptop, nor my Next chuddies. So the only thing I could sell is something like:

    "Folded Paper Aeroplance crafted personally by me from non-branded paper..."

    Someone in the world will have 'Paper Aeroplane' as a registered brand name...
    British Ex-pat in British Columbia!
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