We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Fresh is rubbish!!!

nikita_3
nikita_3 Posts: 23 Forumite
Hi All

Been on Fresh for almost a month now and i can safely say that although the prices are good i have never had such crap service!!!

I live in London (where i'm supposed to not have any coverage probs) and i can barely make calls.

I am told ny people trying to call me that my phone is switched off when its on showing 4bars.

I have been unable to make and recieve texts on a number of occasions.

During calls when i've been able to after a few minutes i cant hear the other person - i hear myself and to top that off it sounds like in a tunnel on the piccadilly line!

Customer services are not much better either and getting your balance is a joke!!

I wouldnt reccomend Fresh to anyone!!

I'd rather pay more and be able to make calls anyday!!!

Nikita

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    nikita wrote:
    I live in London (where i'm supposed to not have any coverage probs) and i can barely make calls.

    I am told ny people trying to call me that my phone is switched off when its on showing 4bars.
    Fresh is 'virtual' network. It uses T-mobile and has the same coverage.
  • DMDz
    DMDz Posts: 81 Forumite
    Ive used tmobile myself and have been far from impressed at the coverage they provide (Leeds/Bradford areas).
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.6K Banking & Borrowing
  • 252.3K Reduce Debt & Boost Income
  • 452.5K Spending & Discounts
  • 241.3K Work, Benefits & Business
  • 617.8K Mortgages, Homes & Bills
  • 175.8K Life & Family
  • 254.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.