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Re-connecting an old line

I will be moving into a house that has been empty for a few months, there is a phone line to the house which I assume will have been disconnected when the previous owners moved out, will I have to pay a fee to get the line reconnected and who do I contact to do this will it have to be BT or can any home phone provider do this?

Comments

  • The fee depends on what the provider you choose charges.

    Not all providers will reconnect ceased lines, but many do.
    A kind word lasts a minute, a skelped erse is sair for a day.
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's normally the same charge as for a new line (BT start at £130, others down to about £40). And, no, it doesn't have to be BT, although it's BT OR who do the physical work required.
    No free lunch, and no free laptop ;)
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    Matt17 wrote: »
    I will be moving into a house that has been empty for a few months, there is a phone line to the house which I assume will have been disconnected when the previous owners moved out, will I have to pay a fee to get the line reconnected and who do I contact to do this will it have to be BT or can any home phone provider do this?
    If there is a dialtone BT will reconnect it for free (subject to T's and C's)
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • Cornucopia
    Cornucopia Posts: 16,373 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    In my experience, providers make their charges for this up as they go along.

    I also asked Sky to start an old line a while back, which after 6 weeks they finally decided they were unable to do.

    BT will probably be less hassle, and I had an old line restarted by them for nothing when I agreed to an 18 month contract.
  • geordie_ben
    geordie_ben Posts: 3,118 Forumite
    Tenth Anniversary
    A few company will charge you for doing it if you just take out a talk package, but if you take phone and broadband with them, they'll often waive the fee
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