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DFS 6 mth old sofa has broken due to thin wood

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Comments

  • vivatifosi
    vivatifosi Posts: 18,746 Forumite
    Part of the Furniture 10,000 Posts Mortgage-free Glee! PPI Party Pooper
    DFS is a member of the Furniture Ombudsman Scheme. You can always ask their opnion if you are not happy. Their details are here:

    http://www.thefurnitureombudsman.org/
    Please stay safe in the sun and learn the A-E of melanoma: A = asymmetry, B = irregular borders, C= different colours, D= diameter, larger than 6mm, E = evolving, is your mole changing? Most moles are not cancerous, any doubts, please check next time you visit your GP.
  • bigbulldog
    bigbulldog Posts: 632 Forumite
    Part of the Furniture 500 Posts
    What warranty did you take out as I'm lead to believe that DFS offer a ten year frame and spring guarantee????????In which the fault of your furniture would fall under.

    also I'm a tad confused,so don't think I'm being nosy or rude,but why would you use your elbows to get out of the furniture.?????
  • Scubysnaps
    Scubysnaps Posts: 14 Forumite
    Seventh Anniversary Combo Breaker
    We only have stain and leather cover, my wife is trying to contact them now
  • Scubysnaps
    Scubysnaps Posts: 14 Forumite
    Seventh Anniversary Combo Breaker
    bigbulldog wrote: »
    also I'm a tad confused,so don't think I'm being nosy or rude,but why would you use your elbows to get out of the furniture.?????

    Its just how I found myself getting up? I just did it again to try and understand it myself, i think i generally put my hands together and put my weight on my elbow, why? god knows! just do!
  • Scubysnaps
    Scubysnaps Posts: 14 Forumite
    Seventh Anniversary Combo Breaker
    vivatifosi wrote: »
    DFS is a member of the Furniture Ombudsman Scheme. You can always ask their opnion if you are not happy. Their details are here:

    thefurnitureombudsman.org

    Thanks I have emailed them now, and also the finance company
  • Scubysnaps
    Scubysnaps Posts: 14 Forumite
    Seventh Anniversary Combo Breaker
    vivatifosi wrote: »
    DFS is a member of the Furniture Ombudsman Scheme. You can always ask their opnion if you are not happy. Their details are here:

    thefurnitureombudsman.org

    Thanks I have emailed them now, and also the finance company
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