Dress order deposit

bris

halibut2209 wrote: »

Say where it says that?

It does say it and he's correct, try reading it again and find it for yourself.

halibut2209

It's like flyboy all over again. All I've done is ask where it says something. It's no help to anyone if you just say "find it yourself"

ThumbRemote

A customer has examined goods in my shop and then orders the same goods from me via distance means?

The DSRs may not normally apply where a customer examines goods at your premises and then later orders those goods by distance means, as there is not exclusive use of distance means.
The purpose of cancellation is to allow inspection when that has not been available pre-contract , and the definition of a distance contract envisages that the entire process is by distance means.
However, in practical terms you may not know if the goods have been inspected and, even if they have, this is unlikely to have formed part of the formal contract process. Where an inspection is known to have taken place, the DSRs may not apply.

Not particularly concrete that the DSRs don't apply - 'may not'.

halibut2209

Thanks for that ThumbRemote

I'll just make sure I get Mrs halibut to buy things online in the future

shaun_from_Africa

It's in the section entitled "When the regulations apply - what if..."
but it doesn't say for definate that the sale won't be covered by the DSR's, just that it may not be covered.

A customer has examined goods in my shop and then orders the same goods from me via distance means?

The DSRs may not normally apply where a customer examines goods at your premises and then later orders those goods by distance means, as there is not exclusive use of distance means.
The purpose of cancellation is to allow inspection when that has not been available pre-contract, and the definition of a distance contract envisages that the entire process is by distance means.
However, in practical terms you may not know if the goods have been inspected and, even if they have, this is unlikely to have formed part of the formal contract process. Where an inspection is known to have taken place, the DSRs may not apply.

MamaMoo_2

Does said company have a website, OP? If so, can you link please?

System

halibut2209 wrote: »

It's like flyboy all over again. All I've done is ask where it says something. It's no help to anyone if you just say "find it yourself"

I thought it would be useful for you to find it yourself

unholyangel

Possibly because the DSRs themselves apply to "distance contracts other than excepted contracts"

The DSRs then state the definition of "distance contract" as:

“distance contract” means any contract concerning goods or services concluded between a supplier and a consumer under an organised distance sales or service provision scheme run by the supplier who, for the purpose of the contract, makes exclusive use of one or more means of distance communication up to and including the moment at which the contract is concluded;

Examining in a shop would likely not be covered under DSRs because the contract has not been concluded exclusively by distance means, there has been face to face contact.

And the OFT say:

The Distance Selling Regulations (DSRs) are the rules that
apply if you are selling products or services to consumers
without face-to-face contact, and where the consumer has
not had an opportunity to examine the goods before buying
or discuss the service in person

keyser666

New to me too, something learnt though. Surely it would be hard though to enforce as they would have to prove you inspected it when it could esaily be said you were browsing and not inspecting.

Hintza

keyser666 wrote: »

Surely it would be hard though to enforce as they would have to prove you inspected it when it could esaily be said you were browsing and not inspecting.

And the difference between browsing and inspecting is what?