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Avoid Equifax

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If you need to check your credit rating use Experian and avoid Equifax. Equifax appears to be cheaper than Experian but after signing on-line it asks you to call them at 5p a minute. It migh look cheap but they make sure you are kept hanging on for long enough so that they make money off you even before you are fully signed into their service. And then you need to wait for their e-mail reply within 48 hrs. Not practical or good service. Sick to the other one.
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Comments

  • RichL74
    RichL74 Posts: 938 Forumite
    Eighth Anniversary 500 Posts Combo Breaker
    That's all well and good but not all lenders report to all the agencies so some people will have to use Equifax.
  • The_Boss
    The_Boss Posts: 5,858 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If you need to check your credit rating use Experian and avoid Equifax. Equifax appears to be cheaper than Experian but after signing on-line it asks you to call them at 5p a minute. It migh look cheap but they make sure you are kept hanging on for long enough so that they make money off you even before you are fully signed into their service. And then you need to wait for their e-mail reply within 48 hrs. Not practical or good service. Sick to the other one.

    I didn't need to - am perfectly happy with Equifax.
  • sfax
    sfax Posts: 1,154 Forumite
    I never call them and I have a £3.50 monthly subscription with them - just email all correspondence. It's bad advice to say not to use them as you should check all three CRAs. £2 statutory report is all you need from Experian and Equifax and use free Noddle website for CallCredit
  • They asked for £9.99 on the website and told me to call them at 5p a minute, held me up with numerous choices of buttons to press, various offers of surveys and usual all lines are busy about 15 minutes. I could not find an option to email them.
  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 24 March 2013 at 8:54PM
    If you need to check your credit rating use Experian and avoid Equifax. Equifax appears to be cheaper than Experian but after signing on-line it asks you to call them at 5p a minute. It migh look cheap but they make sure you are kept hanging on for long enough so that they make money off you even before you are fully signed into their service. And then you need to wait for their e-mail reply within 48 hrs. Not practical or good service. Sick to the other one.
    I have recently finished a 30 day FREE trial with Equifax , NO problems at all,I found some 10 years ago at a previous address some Nice Person had put their debt on my name ( Lucky Me), Equifax have taken this false information off my details.

    They confirmed via Email that the trial had finished, Fingers Xed I should get £20-20p through Top Cash Back Site GREAT:beer:
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times :o
    :)
    :A UK Resident :A
  • Are you for real? - Glass Half Empty??
    :coffee:

  • No problems with them at all and I have the £3.50 a month subscription also ( you take the FREE trial or normal and then at expiry or renewal ring to cancel and talk yourself into HALF PRICE subscription rates).

    As for ringing them, I DON'T. I ask a question online but if you need a LANDLINE number then use https://www.saynoto0870.com which normally gives you a FREE or one that you can use with landline inclusive minutes.
    I have numerous qualifications in Business and Finance, Accountancy, Health and Safety and am now studying Law.

    Don't rely on anything I write as it may be wrong!!!
  • Nine_Lives
    Nine_Lives Posts: 3,031 Forumite
    I had no issue with Equifax.

    Having a nightmare with Experian. It let me sign up but it wont let me log in. Says i've been registered before (don't ever remember this) so now it's asking me for some secret reminder which i obviously can't remember/don't know.

    I have no choice but to call their 08emptyyerpockets number. Might leave it until Friday so i can hit them at opening time so i don't have to wait.
  • 0115 935 6600

    0115 935 6662

    0800 5610083


    Experian Numbers...you'll get there!!!
    I have numerous qualifications in Business and Finance, Accountancy, Health and Safety and am now studying Law.

    Don't rely on anything I write as it may be wrong!!!
  • Equifax: 0800 121 4752
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