Letter to my Barclays Branch - Still Possible or is it centralised now ?.

The_pc_tech

I last went into a Natwest branch about 10 years ago about upgrading my account one a cold, wet Friday afternoon.

The member of staff I spoke to took me into a room, sat down at a PC and began to ask me questions she was reading off the screen and then clicked Submit and the answer came back, yes.

As has been said, no bank managers these days, just a rack full of servers powered by Intel processors that probably run Linux rather than Windows.

The following year I moved to an Internet bank as it was just easier as I was a shift worker.

The_pc_tech

If you want UK based CS try Lloyds/Halifax, Coop, Natwest/RBS or First Direct, never been a customer of Santander so can't comment on them.

inthedeep

When you get through to one of the foreign call centres ask to be transferred to the 'customer response team'

Or try this number between 8am and 8pm Monday to Friday and I'm certain it takes you through to the UK; 0800 282 390.

L x