Is unlimited internet really unlimited?

Auticko1

Hello, I have taken out a contract on which the internet use is unlimited and nowhere in the small print it says unlimited means 'fair usage' - i.e. there is a limit. Can I go by what my contract says or do I need to spend half an hour on the phone to try and reach Customer Services to double-check there isn't any catch? Thank you.

HappyMJ

Auticko1 wrote: »

Hello, I have taken out a contract on which the internet use is unlimited and nowhere in the small print it says unlimited means 'fair usage' - i.e. there is a limit. Can I go by what my contract says or do I need to spend half an hour on the phone to try and reach Customer Services to double-check there isn't any catch? Thank you.

What network? Sometimes unlimited might mean "no tethering"...sometimes they allow it and it really is unlimited.

Auticko1

Hi, it is T-mobile (contract taken out through mobilephonesdirect.co.uk). Thanks.

jhp

Depends on what bundle you are on.EG if you are on one of the full monty plans

"Our Full Monty plans will give you unlimited use of our internet on your phone service when you're in the UK. This means you can use as many MB/GB as you like and no fair use policy will apply."

http://www.t-mobile.co.uk/shop/terms-and-conditions/pay-monthly/

ZhugeEX

Here is a quick list for you-

Three UK-
One Plan tariffs- Unlimited data + Unlimited tethering (no fair use)
Ultimate Tariffs- Unlimited data (no fair use) Tethering not allowed

T-Mobile
Full Monty Tariffs- Unlimited data (No fair use) Tethering not allowed. + Speed cap of 4mbps dl 1mbps ul

Virgin-
ALL Tariffs- 3.5GB fair use policy, tethering not allowed, speed cap of 2mbps dl

Giff Gaff-
Pay as you go- Fair use policy of 1GB per hour or 3GB per day. Tethering not allowed.

Talk Mobile-
All tariffs- Unlimited data with fair use policy (no specified amount) where Talk mobile can cut you off for using too much any time. No tethering allowed