Internet from Sky

Lloyd74

Hello, we recently had sky multi room connected and have noticed a decrease in internet speed. The engineer connected all the micro filters and boxes etc. so I assume they are all in order but trying to watch iPlayer, youtube, download music or even watch the weather forecast seems to take forever.

I am paying £21.50 a month for line rental and unlimited internet but was wondering if it was worth upgrading to super fast fibre optic broadband? I don't mind paying extra as long as i get excellent service which at the moment with sky I am not.

Devices connected to the internet in the house are 1 ipad, 1 iphone, 2 laptops and 2 sky+ hd boxes. Laptops are used occasionally, ipad and sky boxes on most of the time.

Does anyone here have fibre optic broadband by BT or anyone else and what is it like? Would you recommend I upgrade? Listening to the radio is a nightmare too as it buffers every few seconds.

Many thanks for any replies or recommendations.

By the way, these are the statistics:-

DownStream Connection Speed 320 kbps
UpStream Connection Speed 416 kbps
VPI 0
VCI 38

only_mee

https://forums.moneysavingexpert.com/discussion/4498127

macman

If the problem only appeared after the extension sockets were connected up, then you may have a problem with your extension sockets or wiring.
Doing a speed test from the BT test socket (behind the BT master socket split faceplate), will quickly tell you if so.
All wiring and sockets beyond the master are your responsibility.
You can't use iPlayer with a download speed of 0.3Mbps. What speed was it before?

Basil1234

without knowing your line stats from before all this its hard to determine it could be you are on a very long line and just pushed it over by adding more e.g. the extension for your multi room box to ring back on, which on mine i did myself and i suspect you did this as sky do not normally do unless you pay. easy way to check unwire if just been added the extension, turn router on and off to allow resync then check line stats if speeds back up thats where issue lies best cable also for extensions etc is cat5e cable keep line noise down and wired correctly.
also if you have line issue and is not fixed first changing to fibre would not fix it you will just drag your fibre speeds down as well but if on a very very long line length then fibre (fttc) to cabinet will help but depends on how far away from cabinet again.
i would suggest use link below check your phone number on it for speed estimates you see how far out you on the speed issue and will estimate speed for fibre and if you can get it as being rolled out atm.
https://www.btwholesale.com/includes/adsl/main.html

also read http://www.thinkbroadband.com/guide/fibre-broadband.htm
will help understanding fttc and fttp/h as well.

hope this helps
basil