Cancelling car cleaning 'pack'

patman99

Congrats, you are now the proud owner of a BMW. Get used to paying over the top for servicing and spares.

browneyedbazzi

mo786uk wrote: »

The issue is - if the OPs story is to be believed - that the salesperson gave him figures with GuardX included when he had specifically said he didn't want it - obviously those figures he had been given verbally would have tallied with what was on the finance agreement.

My point was that I don't think the OPs story can be believed because they have made two statements that cannot both be true.

mo786uk

browneyedbazzi wrote: »

My point was that I don't think the OPs story can be believed because they have made two statements that cannot both be true.

I think when he says that it was not mentioned or discussed he means that they did not positively confirm that he would get those 4 items even when he said he didnt 1 of them previously.

The statements can be true depending on how you interpret them.

browneyedbazzi

mo786uk wrote: »

I think when he says that it was not mentioned or discussed he means that they did not positively confirm that he would get those 4 items even when he said he didnt 1 of them previously.

The statements can be true depending on how you interpret them.

So you interpret 'products that I was not aware of and nobody discussed or mentioned them' as meaning that the products were mentioned discussed?

Your understanding of English seems to be as interesting as OPs understanding of truth.

mo786uk

His first post makes it quite clear that he did not know he was being charged for those 4 items because it was not mentioned that he would be charged for them.

He is aware of GardX as he has previously had a car with it and said to the salesman at the start of negotiations he didn't want it. Clearly the salesman has included it regardless.

What you seem so unwilling to accept is that the salesman accidentally left out info or was purposefully deceptive. OP also says that the product was applied by default - this is consistent of other stories I have heard.

His explanation makes perfect sense if you apply it to the situation which in his words lasted 'a few hours' - it is easily possible for him to have mentioned the Gard X issue near the start and then be quoted figures with it included when they ran through the figures on the computer.

When he says it was never mentioned or discussed he clearly refers to the fact they never explicitly told him he would be charged for those things. he was obviously aware of GardX but having told the salesman he ddint want it why would he think twice about it during the sales process?